Assoc Mgr Tax Research

Primary/ Essential Duties and Key Responsibilities:
• Your main responsibility is to ensure that the day-to-day operations of the department are running smoothly.
• Should be effectively able to manage a team of 10 -15 members
• Ensure that all daily production requirements are completed ensuring the SLAs are met
• Support managers and LT with automation and transformation projects supported by business
• Should be able to demonstrate ability to coach/mentor/guide the team
• Communicate potential service issue or business issue to LT and draft/propose correction and mitigation plan
• You are expected to demonstrate how you foster relationships with internal stakeholders by establishing and maintaining exceptional business relationships and working collaboratively

• Problem solving, time management and priority setting skills
• Expected to demonstrate UKG core values
• Generate operational metrics to communicate and manage the performance of the production team
• Engage in hiring along with the manager
• Implement quality control measures effectively.

Qualification:
• Overall, 8 - 10 years of work experience of which last 5 years in US Payroll or HCM

Preferred Qualifications/Skills:
• Experience of leading a direct team
• Working knowledge of UltiPro is a plus
• Must be proficient in Microsoft Office (Excel, Word, and PowerPoint)
• Industry level payroll certification will be a benefit

Interpersonal Skills:
• Excellent written and verbal communication skills
• Conflict resolution
• Excellent customer service skills
• Ability to handle multiple tasks under stringent timelines
• Highly motivated and team oriented

Education/Certification/License:
• Bachelor's degree in business, Accounting, Computer Science or a related field or equivalent work experience will be considered