Associate

Candidate Requirement

• Should have an experience on voice accounts; but those with non-voice experience can still apply if they have excellent communication skills.

• Excellent communication and teamwork skills required.

• Strong interpersonal skills - ability to inspire teamwork at all levels.

• Ability to identify member/customer concerns & provide real-time problem-solving interventions.

• Provide creative, "outside the box" solutions.

• Ability to multitask - documenting the interaction while on the call with the member/customer.

• Can render overtime work when needed.

Candidate Requirement

• Should have an experience on voice accounts; but those with non-voice experience can still apply if they have excellent communication skills.

• Excellent communication and teamwork skills required.

• Strong interpersonal skills - ability to inspire teamwork at all levels.

• Ability to identify member/customer concerns & provide real-time problem-solving interventions.

• Provide creative, "outside the box" solutions.

• Ability to multitask - documenting the interaction while on the call with the member/customer.

• Can render overtime work when needed.

• SHS Graduate / Second Year College Undergrad for High School (old curriculum)
  
  Preferably with minimum of 6 months experience in the call center/ BPO
  
  Applicants with no call center experience may still be considered based on skills required for the job.
  

Excellent communication and teamwork skills required.

Strong interpersonal skills - ability to inspire teamwork at all levels.

Ability to identify member/customer concerns & provide real-time problem-solving interventions.

Provide creative, "outside the box" solutions.

Ability to multitask - documenting the interaction while on the call with the member/customer.