Associate

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply...

Job Details

Brand: Kantar Insights

Job Title: Associate

Location: Malaysia

Purpose:

The primary responsibility is to provide day to day support to Directors, Consultants and Senior Associates across a range of accounts and build meaningful impact on our client’s businesses. An Associate supports the BU's goals by delighting clients with phenomenal work and ensuring efficient delivery. The role includes preparation of questionnaires, presentations and reports as well as internal responsibilities such as project management. The role also includes an introduction to client engagement and consultancy.

 The Role:

Account Management

o Responsible for the accurate and timely delivery of account outputs including data tables, KPIs, presentations, reports and workshops

o Responsible for accurate analyses, data checks; writes, checks and crafts reports and presentations to ensure results meet the needs of the senior team

o Provide constructive feedback and support for other account members to ensure account responsibilities and results are met to a high standard in agreed timelines

o Work efficiently by planning, reviewing, improving and streamlining processes and systems without compromising quality

o Responsible for coordinating and supervising accurate and timely delivery of scripts, charting, fieldwork and data provision from relevant departments

o Foster good relationships with Operations team and provides constructive feedback to improve relationships.

o Responsible for maintenance of normative databases

Analysis and Insights Expertise

o Implement solutions to drive significant insight for clients’ needs and their business

o Apply appropriate basic costing, sample design, questionnaire design, data spec and chart spec principles

o Chip in to formulation, articulation and validation of hypotheses to help build appropriate, relevant and impactful stories

o Understand data from various sources (e.g. sales data, media spend data)

o Translate data into insightful charts and deliverables

o Develop knowledge of brand tools, philosophies and techniques and applies these appropriately to the design, analysis and interpretation of projects to deliver meaningful insights

Client Management and Consultancy

o Apply basic level of knowledge and understanding of your clients and their business in all interactions with clients, and deliverables and analysis conducted for them. Knowledge including;

• Key clients, key collaborators and their needs
• The client’s business and strategy / challenges
• Client brands and communication activity
  • Client markets and competitors

o Deliver effective and timely support for your clients in responding to their needs

o Record and chip in to client discussions to better understand their business issues

o Basic interpretation of data and ability to articulate insights clearly and impact-fully

o Provide a point of view on specific client issues aligned with brand philosophies

o Develop good relationships with clients to the extent they are perceived as a reliable member of the team that can offer support

o Present impact-fully, whenever possible

o Demonstrate confidence and good social skills in client facing situations

o Actively contributes to client and agency meetings whenever possible

o Utilises 'Goldstar' (Signature/GreenWorks) client management model to deepen relationships

People Management

o Take an active role in self-development planning and provide constructive feedback to team to help leaders understand how to support Associate's development

o Participates in the training of more junior team members as appropriate

o Completes all Performance Appraisals Process responsibilities on time

Business Development and Financial Management

o Deliver to account responsibilities sufficiently to retain clients and maintain existing business

o Respond to new business opportunities supporting the team through:

• Preparing accurate costs
• Preparing proposals

o Completes timesheets accurately and on time

o Ensure Finance processes are followed through:

• Client Contracts
• PO
• Billing

o Supervise costs throughout projects

Benefits of working at Kantar Insights Malaysia

• Growth opportunity: fast career progression – you supervise your own career journey!
• Yearly performance bonus, Life & Medical Insurance, Flex Benefit, Birthday Leave
• Heavy investment in learning & development: On the job learning, Mentoring, Knowledge Hub
• Hybrid working system, flexible working hours
• Inclusive & diverse, multicultural team, open and transparent culture, non-hierarchical
• Career Development Opportunities across different domains: Innovation & PD, Brand & Shopper, Customer Strategies, Qualitative, Advertising, Media & Digital.
• Opportunity to work with Fortune 500 companies, SMEs, government bodies, media owners and NGOs.
• International transfer opportunities for high performing individuals

At Kantar we have a coordinated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market driven and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration.

We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

Kantar is an equal opportunities employer 

Location

Kuala Lumpur, Centerpoint NorthMalaysia

Kantar Rewards Statement

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. 

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us. 

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration. 

We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. 

Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar’s 30,000 people help the world’s leading organisations succeed and grow.