Associate
Job Description
- Handle mileage plus reservations and queries
- Able to make a service recovery in the event the agent understands that he has made a mistake or an error or get the same done through his supervisor
- Ensure accurate documentation of customer profiles/reservations
- Handle customer complaints and provide first time resolution
- Keep oneself updated, aware of, and compliant to all Company policies and procedures which include Information Security Management Systems
- Keep all company information which includes customer information confidential and secured
- Senior High School graduate OR Completed at least 4 semesters in 1 course in college with no back subjects OR College Graduate (4 year course)
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Date Posted
10/03/2024
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Subjectivity Score: 0.8