Associate Account Executive

Associate Account Executive

$82,074 - $110,800 - $139,526

"Pay scale information is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any selected candidate or employee, which is always dependent on actual experience, education, qualifications, and other factors. A full review of our comprehensive pay and benefits will be discussed at the offer stage with the selected candidate."

MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team!

Why join MedImpact? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare.

At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution!

The Scoop:

The Associate Account Executive is responsible for providing support and assistance to the assigned Account Executive (AE) while contributing toward strong, positive client relationships by ensuring customer satisfaction, growth, and retention for startup. Effectively contributes to service delivery regarding strategic plan on a day-to-day basis, focusing on service, revenue, and operational efficiency initiatives.

What You Get To Do:

• Provide client support services to clients and AE(s) in pursuit of the strategic goals of assigned client(s) and the Account Management department
• Provide internal oversight and tracking of projects and client initiatives to include implementation support of new groups
• Support the RFP response process for client's prospective groups, as well as coordination with Proposals and other internal teams as necessary to include completion of Account Renewal Forms, when applicable
• Support the AE with the service contract process to ensure accurate and timely invoicing to assigned clients
• Participates in benefit fairs as needed to support client's sales initiatives to new groups
• Assist with tracking and monitoring of client performance guarantees to include facilitation of root-cause analysis and corrective action plans
• With AE oversight, assist with creation of internal and external presentations in support of client initiatives, projects and quarterly business and financial reviews
• Tracking and delivery of contractual reporting requirements to clients as assigned
• Assist AE with the contract document requests process for Non-Disclosure Agreements, Amendments, Work Orders, Exhibits, and notifications
• Assist with monitoring client financial performance of client's group business by utilizing internal pro-forma financial tools and forums
• Build strong and positive internal relationships with the account service matrix team in order to ensure service excellence and client retention
• Coordinate with MedImpact subject matter experts to increase knowledge of MedImpact products, services, and industry information to be incorporated into client solutions, as necessary
• May provide preparation support for client business planning meetings, quarterly and annual business and financial review meetings, client leadership meetings, and internal team strategy planning discussions
• Assist with client meeting preparation, including scheduling, agenda preparation, facilitating printing and shipping of meeting materials with marketing and meal ordering
• May serve as back-up for internal and external meetings when the AE is not available

Supervisory Responsibilities

This job has no supervisory responsibilities.

Education and/or Experience

For consideration candidates will need:

• Bachelor's Degree
• Three (3) to five (5) years related experience in a client support or customer service role; or equivalent combination of education and experience
• Experience with Medicaid and Medicare in general is preferred, however, Medicaid experience may be required based on book of business.

Required experience depends on assigned book of business;

• Self-Insured - Experience in the Self-Insured benefits arena, preferably with Employers, private label PBM's, Cash Card and/or other related entities
• Managed Care - Experience in the Managed Care Benefits arena, preferably with a "PBM" or other managed healthcare services to national and regional managed care organizations, insurance companies, and/or other health related entities. Prior experience with, and working knowledge of, Medicaid and Medicare Part D

Computer Skills

Intermediate to advanced skill set in MS Office, Word, Excel, PowerPoint, Project, and Outlook.

Certificates, Licenses, Registrations

None required.

Other Skills and Abilities

Outstanding knowledge of the health benefits arena, preferably in pharmacy benefits management "PBM" or other managed healthcare services to national and regional managed care organizations, insurance companies, and other health related entities. Project management experience helpful.

Travel

This position may require domestic travel up to 20% of the time.

The Perks:

• Medical / Dental / Vision / Wellness Programs
• Paid Time Off / Company Paid Holidays
• 401K with Company match
• Life and Disability Insurance
• Tuition Reimbursement
• Employee Referral Bonus

This position is eligible for Employee Referral Bonus at Level I

To explore all that MedImpact has to offer, and the greatness you can bring to our teams, please submit your resume to www.medimpact.com/careers

MedImpact, is a privately-held pharmacy benefit manager (PBM) headquartered in San Diego, California. Our solutions and services positively influence healthcare outcomes and expenditures, improving the position of our clients in the market. MedImpact offers high-value solutions to payers, providers, and consumers of healthcare in the U.S. and foreign markets.

Equal Opportunity Employer, Male/Female/Disabilities/Veterans

OSHA/ADA:

To perform this job successfully, the successful candidate must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.