Associate Account Manager

605's products and methods are built on a unique data-set of TV viewership and a deep background in consumer analytics. We seek to help our diverse clients make better decisions around TV advertising and programming.

The Associate Account Manager will support the day-to-day needs of the Account Management team, helping Account Managers to flawlessly execute client engagements and drive revenue for the company. Under the guidance of senior account managers,, this role is responsible for communication with clients and aids in ensuring deliverables to clients are sent on time and to standard. This role will also provide support to product-based clients, ensuring that our technical product support systems are operating smoothly.

The Associate Account Manager will maintain accounts with and without supervision and will work with relevant internal teams, including Sales, Operations, Product, and Analytics to scope and develop client engagements and ensure client goals are met. The Associate Account Manager will be responsible for keeping communication and SLAs organized to ensure that the Account Management team is lined up for success.

Specific responsibilities include:

• Provide support to 605 clients by managing communication, pulling reports, and coordinating cross-functionally internally to address client needs.
• Maintain and update internal account tracking tools
• Ensure projects are delivered to an appropriate standard and to specification
• Ensure client health is and remains positive by supporting senior account managers
• Serve as a product expert and provide product training to clients
• Provide product support both internally and externally by relaying client issues and feedback and ensuring communication is open and rapid
• Work with vendors as needed in the development of solutions for clients
• Identify opportunities to upsell clients on future engagements

Requirements

• Undergraduate degree in Advertising/Marketing/Communication or related field
• Presentation skills and basic analytics knowledge
• Strong communication and interpersonal skills
• Excellent multi-tasking, prioritization and organization skills
• Excellent communication skills, both written and verbal
• Very organized and process oriented
• Proficiency with Microsoft Word and Excel and Google Tools

Preferred Skills

• 1-2 years of experience in TV Advertising or related industry strongly preferred but not required
• 1-2 years of experience with account management, communicating and working directly with clients preferred

Benefits

• Comprehensive medical, dental and vision insurance for employees and their families
• Company-paid life insurance, short and long term disability
• 401k with match after six months of employment
• Pre-tax flexible compensation plan for medical, transit, parking, or dependent care expenses
• Generous vacation, personal and sick days
• Hybrid work model with 3-4 days remote per week
• 100% paid parental and family caregiving leave
• Educational reimbursement program
• A kitchen stocked with sodas, snacks, yogurt and other goodies
• A tight-knit startup community who likes to eat! We celebrate everyone's birthdays, have frequent team lunches, and do events in and out of the office
• 605 is an active participant in conferences