Associate Account Manager

Company Details

Berkley Aspire is an excess & surplus lines insurer of commercial risks unable to find a home in the standard markets. We are an operating unit of WR Berkley, a publicly traded (NYSE "WRB") global insurer founded in 1967.

We make excess & surplus lines easy - easy for our distribution partners, easy for the businesses they represent, and easy to navigate. The lines of coverage we underwrite include general liability, property, and excess liability. Our model is different than our competitors - we do the premium billing and do not add interest/ finance percentage, we offer enhanced commissions, and we handle the stamping, affidavit filings, and other behind-the-scenes paperwork.

Our company culture is entrepreneurial, employee centric, and focused on sustainable growth. Aspire teammates work either remotely or on a hybrid schedule from offices in Scottsdale, Cincinnati, and Richmond. If you are looking for a company that offers room for advancement, great benefits, and positive vibes, then Aspire may be the place for you!

www.berkleyaspire.com

Responsibilities

Berkley Aspire is seeking an Associate Account Manager to join its growing Berkley Connect brokerage business. This new position can be located in any of our three offices - Scottdale AZ, Richmond VA, or West Chester OH - on a hybrid schedule. We would also consider a highly qualified remote candidate.

In this role you, you will service insurance policies written for Berkley Connect trading partners with Berkley sister companies. We are looking for candidates with a strong customer focus, an eye for accuracy and thoroughness, and the ability to learn and apply new skills. This position is part of a dynamic team environment requiring high levels of collaboration and partnership.

Specific Duties:

• Work closely with the Berkley Connect Broker to service insurance policies written for Berkley Connect trading partners with Berkley sister companies.
• Service multiple lines of business including, but not limited to, Business Auto, Workers Compensation, Professional Liability, Pollution Liability, Product Recall, Directors & Officers, and Employment Practices Liability.
• Enter and maintain policy transactions in Berkley Connect's Agency Management System.
• Manage policy premium billings, disbursements, and accounts receivable.
• Interact with external brokers and internal underwriters and other stakeholders to process service requests.
• Ensure compliance with Surplus Lines regulations in the placement of Surplus Lines policies.
• Complete agency appointments and contracts for new Berkley Connect trading partners.
• Maintain and update agency appointments as needed.
• Monitor email accounts and respond in a timely and professional manner to email inquiries and communications.
• Complete special projects assigned by management.

Qualifications

• Bachelor's degree or equivalent combination of education, training, or progressive experience
• Three or more years of insurance experience
• Excess and Surplus Lines experience is preferred
• Property and Casualty insurance licenses are preferred
• Strong understanding of insurance concepts and market forces.
• Strong customer service proficiency.
• Well organized.
• Ability to understand priorities and meet deadlines.
• Good oral and written communication skills.
• Strong attention to detail.
• Proficiency in Microsoft Office suite of applications (Word, Excel, etc.).
• Strong results orientation, focusing on outcomes, delivering on commitment and deadlines.
• Teamwork, providing and welcoming open, honest, respectful, and constructive feedback.
• Accuracy and thoroughness.
• Technical Proficiency, ability to learn and apply new skills.

Additional Company Details

The Company is an equal employment opportunity employer.

We do not accept any unsolicited resumes from external recruiting agencies or firms.

The company offers a competitive compensation plan and robust benefits package for full time regular employees.

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.