Associate Account Manager, Flights

KAYAK, part of Booking Holdings (NASDAQ: BKNG), is the world’s leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car and vacation package. We’re also transforming business travel with a new corporate travel solution, KAYAK for Business.

As an employee of KAYAK, you will be part of a travel company that operates a portfolio of global metasearch brands including momondo, Cheapflights and HotelsCombined, among others. From start-up to industry leader, innovation is in our DNA and every employee has an opportunity to make their mark. Our focus is on building the best travel search engine to make it easier for everyone to experience the world.

KAYAK is seeking a driven and strategic Commercial Partnerships Associate Manager to play a pivotal role in managing and growing our key partnerships within the Flight vertical! This role is well-suited for someone with a deep curiosity about the air travel industry and its interconnected role in the broader travel ecosystem. Strong analytical expertise and polished interpersonal skills are essential, as this position involves high levels of external engagement and cross-functional collaboration.

In this role, you will:

• Cultivate, mediate, and maintain high-value partnerships with travel agency distribution partners, driving growth and long-term collaboration within the vertical.
• Lead performance analysis and proactively identify and resolve challenges, ensuring optimized outcomes for partners and internal stakeholders.
• Build and nurture positive relationships across the organization, partnering closely with commercial, engineering, finance, and product teams to align goals and deliver results.
• Strategically identify and capitalize on opportunities to improve existing partnerships, focusing on revenue growth and delivering outstanding user experiences.
• Act as a trusted advisor on strategic accounts, managing reporting, tracking, billing, operations, and optimization with precision and insight.
• Continuously monitor the competitive landscape of travel search platforms, crafting and executing innovative strategies to address gaps and strengthen the company’s market position.

Please apply if you have:

• 3+ years of meaningful experience, travel industry experience is a plus.
• Strong analytical and problem-solving skills.
• High proficiency in Excel and Google Suite.
• High attention to detail.
• A self-starter with the ability to work both independently and in teams.
• Ability to manage projects of varying size and scope simultaneously, while prioritizing appropriately.
• Excellent verbal and written communication skills and presentation experience.
• Fluency in English written and spoken.
• Ability to effectively collaborate with internal technical teams and interact with senior members of KAYAK leadership across globally located offices.
• BA/BS degree.
• Travel required.

Benefits and Perks

• Work from (almost) anywhere for up to 20 days per year
• Focus on mental health and well-being:
  • Company-paid therapy sessions through SpringHealth
  • Company-paid subscription to HeadSpace
  • Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
  • No meeting Fridays
• Paid parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Focus on your career growth:
  • Development Dollars
  • Leadership development
  • Access to thousand of on-demand e-learnings
• Travel Discounts
• Employee Resource Groups
• 5 weeks paid vacation
• Private health & dental insurance
• Income protection and life assurance
• Employee Assistance Program - including 24/7 GP & free legal advice
• Pension plan contributions
• Discounted gym membership
• Bike2Work
• Season ticket loan
• Social events & Thursday happy hours
• Free lunch 2 days per week

Diversity, Equity, and Inclusion

At OpenTable/KAYAK, we aspire to be a workplace that fosters inclusion and reflects the diverse communities we serve. Hiring people with different backgrounds and perspectives is critical to innovation and to how we deliver great experiences for our users, partners, and teams. We strive to be an open and welcoming environment so that no matter who you are, you can be yourself.

We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation(s).