Associate Account Representative - June 2024 - New Braunfels

Job Description

Make your mark at the world's largest HVAC company

Why You'll Love Working for Daikin:

• We're a group who operates with a people-centered mindset, believing in the unlimited potential of each employee, with a goal of driving our company to its fullest potential.
• Our goal is to "Perfect the Air". We do this through cutting edge innovation sustainability efforts while meeting the HVAC needs of thousands of customers - expanding over 160 countries!
• Our culture is unrivaled. Daikin operates under 8 Core Values which are embedded into every aspect of our business. It's through these values that we continuously strive to build a place where everyone can be authentic, feel valued and heard, and have a sense of purpose and belonging.

The Associate Account Representative (AAR) will participate in Daikin Applied's Ignite Sales Development Program to learn to be a successful salesperson at the Company. The Ignite Sales Development Program will follow an exciting and rigorous learning curriculum including in-person training, virtual instructor-led training (VILT), and self-directed learning modules covering topics such as HVAC equipment, sales methodologies and techniques, Daikin services and solutions, and tools and technologies.

The skills developed during the Ignite Sales Development Program will prepare the AAR to develop and maintain customer relationships in order to sell preventative maintenance contracts, service and repair work, and solutions on commercial HVAC products and retrofit/upgrades. The AAR also performs work under guided supervision as well as handles basic issues/problems and refers more complex issues to higher-level staff and management.

This position is slated to start in June 2024.

A Day in the Life:

• Attends and successfully completes the Daikin Applied Ignite Sales Development Program.
• Builds strong relationships with critical program and field leaders, mentors, peers, and support staff.
• Successfully completes all assigned in-person, virtual-instructor lead, and self-directed trainings and assessments in accordance with due dates.
• Travels regularly while enrolled in the Ignite Sales Development Program for in-person collaboration, training with peers and Ignite team members, and Daikin Applied site visits.
• Partners with local office team members to understand critical district roles via job shadowing. Travels local territory with team members to customer sites as needed (up to daily).
• Develops knowledge of applicable processes, tools, and technology to enable and support sales activities (estimating, preparing quotes, credit terms, contract preparation, etc.). Applies acquired knowledge by supporting office sales activities.
• Successfully explains and differentiates Daikin's solutions strategy, as well as service and solutions sales benefits, for lines of business (maintenance agreements, service and repair, turnkey, rental).
• Participates in sales methodology training. Effectively leverages and demonstrates knowledge of sales methodologies with customers. Develops and applies skills to properly qualify customers for service sales.
• Develops knowledge of HVAC equipment fundamentals and Daikin equipment product line.
• Applies program knowledge to compile lists of prospective customers for use as sales leads, based on information from Daikin installed equipment database, industry sources, business directories, vertical market information or any other lead generation source.
• Participates as a team member to complete project during the course of the Ignite program. Applies knowledge acquired in program to find a solution to a real-world customer issue.

What's in It For you:

• Medical/Dental/Vision coverage, PTO, 401K match, support for community involvement and much more!
• The ability to make an impact and shape your career with a company that is passionate about growth
• The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best

What you will Bring (Minimum Qualifications):

• Bachelor's degree in Business, Communication, Engineering or related field
• A strong sense of mechanical/technical aptitude/ability
• Working knowledge of Microsoft Office Suite
• Strong organization, problem-solving, and customer service skills
• Ability to influence the market demonstrated through coursework or previous work/internship experience
• Valid driver's license and acceptable motor vehicle record
• Ability to travel regularly during program and in local territory while working with sales mentor
  • Ability to travel locally on daily basis after program conclusion
• This role is ineligible for immigration sponsorship

Preferred:

• Emphasis, certificate or minor in Sales
• Previous internship or work experience in sales or customer service

About Us

Daikin Applied is a member of the global air conditioning company, Daikin Industries. Daikin Applied manufactures technologically advanced commercial HVAC systems that customers from around the world can trust to advance their needs for performance, reliability and energy efficiency. We develop innovations that create the right environments for successful businesses and critical applications. The people at Daikin Applied are committed to using their expertise to advance HVAC technologies and support our customers with efficient and reliable solutions. Daikin Applied products and services are sold through a global network of dedicated sales, service and parts offices.

Daikin Applied, formerly known as Daikin McQuay, was started in 1924 and has an extensive history of developing new, industry-leading innovations and technology. Our award-winning Rebel® rooftop units, Magnitude® magnetic bearing chillers, Pathfinder® air cooled chillers and Intelligent Equipment® set new standards for efficiency and value for building owners. Also, our extensive water source heat pump and applied technologies, aftermarket service, and parts operations provide support to keep our customers' operations running smoothly.

Daikin Industries, Ltd. is a Fortune 1000 company with 2019 revenues in excess of $23.5 billion USD and more than 67,000 employees worldwide. Daikin was named one of the world's most innovative companies by Thomson Reuters and one of the 100 most sustainable corporations for three years in a row by Corporate Knights, Inc.

Specialties:

HVAC equipment, Internet of Things (IoT) for HVAC, energy management, aftermarket service support and replacement parts, and turnkey solutions.

Equal Employment Opportunity:

It is the policy of Daikin Applied to provide equal employment opportunity (EEO) to all persons regardless of race, creed, color, religion, gender, gender identification, sexual orientation, age, national origin, disability, protected veteran status, genetic information, marital status, membership or activity in a local commission, or any other characteristic protected by federal, state or local law.