Associate Analyst - EOAM

Responsibilities

Primary responsibility for the implementation of the departments applications and ensuring that software and processes developed meets users' needs. Leads and/or participates in workgroups/project forums and serves on multiple committees related to departmental projects utilizing in-depth knowledge of clinical processes and departmental applications to ensure clear communication between all involved. Other key responsibilities include providing input and support for process/workflow analysis, design, development, maintenance and enhancement of multiple applications. Serves as a liaison to the clinical staff working with other Analysts and assists with departmental support involving operations analysis, software development, workflow analysis, staffing analysis, and project work on broad-based key institutional initiatives.

Equal Opportunity Employer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Qualifications

Requires a bachelor's degree in business, healthcare or related field and at least 5 years in clinical setting; or 10 or more years in a clinical setting with an extensive working knowledge of appointment offices, desk, secretarial, and other clinical functions. A comprehensive understanding of the physician practice and patient flow throughout a large healthcare institution is required. Experience in multiple clinical areas within a large healthcare institution is required.

Additional Qualifications

Supervisory experience preferred. Must be assertive and possess excellent interpersonal communications skills, to include presentation, negotiation, and persuasion skills. Strong writing skills are required in order to document and communicate project activity. Team management and organizational skills along with the ability to make quick and concise decisions are required to effectively carry out job responsibilities. Must be able to facilitate others in a team setting, work through difficult issues and bring groups to consensus. The applicant must have the knowledge of the clinical practice and overall operations experience in order to develop process flow requirements and in turn implement these requirements into existing practice sites in an integrated way. Experience and application implementation is preferred. Experience with word-processing tools, data analysis tools, spreadsheet, and presentation packages is required. Must be flexible to work in a variety of work environments (i.e. ambiguous, structured, consensus driven).

Site Description

Over the next four years, Mayo Clinic is making significant investments in both the physical and technological future of health care, through doubling the size of the Mayo Clinic campus in Phoenix, inclusive of practice, education, and research activities. Mayo Clinic's campuses in Arizona are located in Phoenix and Scottsdale, in the beautiful Sonoran Desert. The region is known as the Valley of the Sun, a metropolitan area with more than 4 million residents in 25 cities and towns.

With Phoenix being the sixth largest city in the nation, this sunny "desert metropolis" offers the amenities of a big city in the midst of a strikingly beautiful, rugged, southwest landscape.

Scottsdale frequently earns praise as a highly desirable place to live. The city's more than 200,000 residents enjoy a vibrant mix of culinary hot spots, arts and entertainment, professional and collegiate sports teams, and community resources. The region's desert climate promotes an outdoor lifestyle with a full complement of sports and recreation.

Why Mayo Clinic?

Mayo Clinic is the nation's best hospital (U.S. News & World Report, 2022-2023) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you'll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you'll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!

Mayo Clinic offers a variety of employee benefits. For additional information please visit Mayo Clinic Benefits. Eligibility may vary.