Associate Business Analyst - Graduate Programme

Introduction
IBM Application Consultants work directly with our clients on key initiatives. You will have the opportunity to build an in-depth understanding of their business issues and implement organizational strategies that drive adoption of change. We are looking for experts who can build credibility and trust with our clients and provide knowledge that addresses individual and unique business needs.

Your Role and Responsibilities

As an Application Consultant Business (Business Analyst) at IBM you will have the opportunity for hands-on on-the-job learning by supporting our Senior Business Analyst in the following day-to-day activities:

• Engage and manage both internal and external client stakeholders
• Have overall accountability to ensure high quality and timely solution delivery
• Conduct workshops and analyze business processes to gather requirements (functional and non-functional) using Agile methodology
• Perform gap analysis and recommend optimal solutions with COTS (commercial-off-the-shelf) packages or software development products or a combination of both
• Act as the bridge between the design and technical team to facilitate conflict resolutions and implement the business requirements as digital products and features
• Analyze and develop reporting interfacing/integration and data migration requirements
• Develop and maintain documentation such as Requirements Traceability Matrix User Stories Service Blueprint Functional Design / Specifications Report Specifications Interface Specifications
• Recommend and ensure compliance with customer’s audit and IT security policy requirements such as Separation of Duties Data Security User Access Control and governance.
• Provide the testing and quality team with acceptance criteria for the products and services to be delivered and facilitate the end-to-end testing and acceptance of the project
• Work with the Solution Architect and Release Manager to ensure the business solution is in line with the recommended roadmap.
• Facilitate transition to the Application Maintenance team as part of Service Improvements / Sustainment
• Setup and maintain CI/CD automated testing development and delivery environments
• Writing scripts/programs for service monitoring and health check of systems
• Day-to-day monitoring backup deployment and maintenance of systems

Required Technical and Professional Expertise

• A Bachelor’s Degree or equivalent professional experience
• Interested to learn and experience the role of a Business Analyst in projects
• Strong interpersonal and communication skills in managing stakeholders and leading/facilitating workshops
• Have an eye for detail meticulous and strong analytical and documentation skills
• Have a growth mindset and ability to multi-task and work well under pressure
• Interested to learn and experiencing agile delivery methods as Business Analyst
• Interested to learn and experience implementing COTS (commercial-off-the-shelf) or software development products or a combination of both
• Interested to learn and experiencing with data analysis cleansing and standardization to manage end-to-end data migration
• Interested to acquire facilitation negotiation and conflict resolution skills and being successful at building teams and relationships with people in local and remote locations.

Preferred Technical and Professional Expertise
Due to the government client-facing nature of this role it is a requirement for all applicants to hold Singaporean Citizenship.