Associate Business Technology Project Manager

About the role:

Samsara is seeking an Associate Technical Project Manager to support our strategic programs, in our Business Technology group. We have an opportunity to create a world-class organization and are looking for people with the following characteristics:

• A desire to improve customer and employee experience
• A desire to improve quality
• A desire to keep teams organized and on track
• A willingness to do what it takes to get the job done
• A devotion to being the best
• Strong consulting, customer management skills or a desire to learn
• Fanatical ability to deliver customer satisfaction

The successful candidate is responsible for the successful delivery of projects and programs within our business. This candidate will have the opportunity to improve many internal processes and implement corporate-wide project/program management standards. Your daily tasks will allow you to work closely with software developers, IT management, and a diverse group of cross-functional teams including sales, customer success, finance, customer support, and marketing.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. 

Click here to learn about what we value at Samsara. 

In this role, you will:

• Manage project delivery, including milestones, prototype builds, and launch
• Ensure a seamless technology experience for all Samsarians, on every project deployment
• Aggregate information from different team members to create plans and deliver results
• Resolve technical, scheduling, and resource conflicts by prioritizing based on project goals
• Establish process to manage changes for all project components
• Work with stakeholders and senior leadership within our business functions throughout the organization
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 2+ years of direct technical project management experience
• English fluency
• Bachelor's degree or equivalent experience in a technical field
• Project management experience with Netsuite, Data, Salesforce, or Go-To-Market Systems initiatives
• Strong ability to manage cross-functional projects, and drive projects to completion
• Ability to drive teams through the end-to-end project lifecycle
• Previous experience managing between 2-3 projects simultaneously
• “Get it done” attitude and ability to cope with ambiguity
• Strong interpersonal skills and the ability to perform under pressure situations, while developing sound implementation approaches that solve the business problem
• Demonstrated track record of creating, implementing and managing disciplined, well documented processes supporting explicit service levels
• Demonstrated track record of working effectively across organizational boundaries
• Ability to use innovative ideas to solve problems in a cost-effective manner
• Proven track record of project management in a fast-paced growth environment
• Effective leadership, communication, collaboration, problem-solving and project management skills

An ideal candidate also has:

• Exposure to Process Mapping, JIRA, ITGC, SOX, FedRamp, ISO etc.