Associate, Claims Specialist

Overview
WHO WE ARE
Revantage is a Blackstone Company that provides a highly skilled employee base, best-in-class processes, and state-of-the-art technology to multiple Blackstone real estate portfolio companies. Sectors include Hospitality, Industrial, Multi-Family, Office, Retail, Senior Housing, and Manufactured Homes.
Revantage, headquartered in Chicago, is one of three global offices that includes Revantage Asia and Revantage Europe.
WHAT WE VALUE: OUR CULTURE
Creating a culture that inspires change and momentum requires the right team. We know what it takes to lead an industry, and are looking for leaders who seek constant growth, want to excel, and continuously improve upon themselves and the industry. The culture at Revantage is built on our shared core values and commitment to be:

• Achievers - We expect high standards for ourselves and enable the success of our teams
• Enthusiasts - We face challenges with optimism and believe anything is possible
• Leaders - We commit to continuously improving our performance
• Learners - We learn from our challenges and successes
• Partners - We deliver value and positive impact to our partners

WHY THIS ROLE IS VALUABLE
This position will support the Insurance and Alternative Solutions (IAS) department in the management of liability claims across North America. In addition to claims management, the candidate will utilize the Risk Management Information System (RMIS) to create meaningful metrics for various portfolio companies. As an integral part of the team, the Claims Associate will work with all facets of the Risk Management department. This position is based out of Revantage's headquarters in Chicago, IL or Dallas, TX.
Responsibilities
HOW YOU ADD VALUE

• Assist in claim reporting and management to achieve the most positive claim outcome possible
• Assist in the oversight of carrier/TPA management of all claims - monitor, evaluate, and address technical and financial performance issues
• Receive and review incident reports in RMIS to ensure the claim was properly reported and determine if escalation to supervisor and/or legal department is necessary
• Act as a liaison between third-party property managers and insurers to resolve claims, track payments and understand lender requirements
• Ensure claim reporting processes and procedures are followed by the portfolio companies and reinforce claim reporting instructions when necessary, including giving claim reporting training to portfolio companies
• Participate in quarterly claim reviews, tailoring the review to each portfolio company's needs
• Provide loss history when requested from various portfolio companies
• Assist with historical claim closure efforts

Qualifications
WHAT YOU BRING TO THIS ROLE
Required:

• Bachelor's degree from an accredited college
• Minimum of 3 years of liability claim handling experience
• Strong quantitative skills in insurance and finance
• First-class interpersonal skills, including relationship building & maintenance
• Excellent communication (verbal & written), numerical, presentation & organizational skills
• Demonstrate strong teamwork skills
• Effective reasoning and decision-making skills
• Strong negotiation and investigation skills
• Ability to meet deadlines and follow up in a timely manner
• Self-motivated with the ability to work effectively as part of a team in a fast-paced, dynamic environment where superior time-management and prioritization skills are essential
• Proficient working knowledge of Microsoft Office systems, particularly Excel

Preferred:

• Multifamily and commercial premises experience
• Some first party property experience would be a plus

PERKS FOR YOU

• Competitive salary, overall compensation, and 401(k)
• Work-life balance offerings include:
  • Hybrid Work Policy
  • Productivity Hours - weekly meeting-free work time
  • Summer Fridays
  • Work From Anywhere Month
• In-house and external learning & development opportunities
• Generous health insurance and wellness benefits

EEO Statement
The Company is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, caste, immigration status, religion, religious creed (including religious dress and grooming practices), sex, gender, gender expression, gender identity, marital status, sexual orientation, pregnancy (including childbirth, lactation or related medical conditions), age, national origin or ancestry, citizenship, physical or mental disability, genetic information (including testing and characteristics), protected leave status, domestic violence victim status, or any other consideration protected by federal, state or local law. We are committed to providing reasonable accommodations, if you need an accommodation to complete the application process, please email [email protected]
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