Associate – Client Relationship Management

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience #LifeAtVisa.

Job Description

Visa is committed to nurturing the next generation of talent. We believe in creating opportunities for recent graduates to start and grow their careers in an environment that fosters learning, development, and innovation. We are seeking a proactive Associate – Client Relationship Management to join our Member Sales and Business Development team in Beijing.

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• Develop business plans for issuers including key measurable targets such as number of new issuance and spending growth.
• Responsible for the engagement with the client's relevant functions and to oversee the day-to-day relationship with the client. Establish and maintain positive, beneficial and constructive relationships with key stakeholders and influence the client’s preference for Visa through the provision of valuable business solutions through Visa capabilities.
• Deliver financial objectives including net revenue, payment volume and other targets.
• Co-ordinate and bond internal stakeholders to deliver cohesively compiled value added services, and support to the client. Unite internal functions, including Product, Marketing, Risk, Operations, Finance, Client Support, and etc., to set and deliver the strategic agenda for Visa's business with the client to increase penetration of Visa's payment products and programs via the introduction of new initiatives or the expansion of existing ones.
• Ensure accurate financial management of the client via the development of logical forecasting and reporting. Manage and monitor the process of the contracts with the client.
• Achieve Client Engagement Survey targets.
• Collect feedback on issuer's opinion on product, service, operation, risk, training, etc. and provide insights from issuer team's perspective.

Qualifications

• Graduate from university within December 2023 to December 2024
• Have less than 2 years of fulltime work experience (internships not included)
• Interest to be based in Beijing for the role
• Preference for candidates with a background in business development
• Ideal candidates should possess excellent project management skills, coupled with a keen attention to detail and exceptional numerical ability
• Strong interpersonal skills are a must and proficiency in spoken and written English and Mandarin is required

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.