Associate Consultant

Overview

In this position, you will work closely with clients in helping to define geospatial-centric solutions and the implementation of these solutions. You will solve complex geospatial problems by evaluating and translating the customer's business goals, objectives, and strategies. You will enable customer success by applying project management knowledge, providing coordination, and support for delivery engagements. This role utilizes GIS and project management skills to support teams in delivering services in packages and/or short term, repeatable project engagements. You will work in a supporting role and team of two with the technical lead and/or a more senior consultant/project manager.

This team supports regional customers in State and Local Government and other regional clients. The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful.

Responsibilities

• Help clients translate real-world needs into practical, state-of-the-art solutions
• Recommend relevant strategies, architectures, and solutions for customer requirements and work with customers to prepare implementations, change management, and migration activities
• Effectively manage services packages: Use your project management skills to support virtual teams during all phases of implementation including, requirements, design, development/configuration, and deployment. Manage scope, schedule, and budget to provide our customers and strategic partners with meaningful solutions.
• Coordinate internal resources for the execution of projects
• Ensure that all projects are delivered on-time, within scope and within budget
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a detailed project plan to monitor and track progress
• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
• Measure project performance using appropriate tools and techniques
• Report and escalate to management as needed
• Manage the relationship with the client and all stakeholders
• Track project performance, specifically to analyze the successful completion of short and long-term goals

Requirements

• 2+ years of professional experience in a similar position, supporting similar responsibilities
• 2+ years of experience with a record of using technology to improve customer efforts
• Experience developing project designs, work plans, budgets, and schedules
• Experience working in a client-facing role with comfort communicating to clients and internal stakeholders
• Understanding of the ArcGIS platform and how it relates to State and Local Government sector customers
• Project management skills with the ability to deliver projects on time and within budget
• Solid organizational skills including attention to detail and multitasking skills
• Entrepreneurial attitude and willingness to learn
• Thrive in a dynamic cross-functional team environment
• Excellent client-facing and verbal communication skills
• Excellent written communication, storytelling, and collaboration skills
• Experience with proposal writing, preparing executive summaries, solution definition, scope of services, staffing, and pricing
• Self-motivated, life-long learner
• Bachelor’s in Geographic Information Systems (GIS), geography, or a related STEM field

Recommended Qualifications

• Experience with ArcGIS, location-based services, geo-enabled apps, spatial analytics, or similar geospatial technology
• Experience with spatial and GIS concepts, preferably using Esri software
• Project Management Professional (PMP) / project certification is a plus
• Master’s in geography, GIS, or a related STEM field

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