Associate Core People Operations

Company Description

As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!
talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Job Description

Onboarding and Offboarding:

• Coordinate and facilitate the onboarding process for new hires, including preparing and collecting necessary documentation, conducting orientation sessions, and ensuring a smooth transition into the company.

• Manage offboarding processes, ensuring that departing employees have a seamless exit experience.

• Monitor and ensure adherence to social insurance-related tasks, ex: Managing Forms 1, forms 6

Employee Records Management:

• Maintain and update employee records in the system, ensuring accuracy and confidentiality.

• Assist in preparing and submitting required HR reports and documentation.

Benefits Administration:

• Assist in the administration of employee benefits programs and address employee inquiries related to benefits and assist in resolving any issues.

 HR Administrative Support:

• Handle general HR queries and provide support to employees regarding HR policies and procedures.

• Participate in HR projects and initiatives aimed at improving HR processes and employee experience.

Qualifications

Education and Experience:

• Bachelor’s Degree in HR or any other related field 

• Min of 2 years of full-time professional experience in a people Operations Role

• Fluent in English Language

Skills and Competencies:

• Strong organizational and time-management skills with the ability to manage multiple tasks and priorities.

• Excellent communication and interpersonal skills, with the ability to interact effectively with employees at all levels.

• High level of integrity and ability to handle sensitive and confidential information with discretion.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with HRIS systems (e.g., Workday) is a plus.