Associate Creative Project Manager, Customer Strategy and Operations

· Remote

Location

Remote

Type

Full Time

Job Description

Associate Creative Project Manager Customer Strategy and Operations

Posted Yesterday
Hiring Remotely in United States
Remote or Hybrid
65K-82K Annually
Mid level
Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
The Crown Is Yours
The Role
As an Associate Creative Project Manager you will lead strategic initiatives and manage cross-functional projects to enhance customer experiences and operational consistency.
Summary Generated by Built In
At DraftKings AI is becoming an integral part of both our present and future powering how work gets done today guiding smarter decisions and sparking bold ideas. It's transforming how we enhance customer experiences streamline operations and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it one bold step at a time. To those who see AI as a driver of progress come build the future together.
The Crown Is Yours
As an Associate Creative Project Manager you'll play a pivotal role in shaping the customer experience. In this role you'll take the lead on crucial strategic initiatives driving projects across functions to achieve key objectives. Your expertise in project management will be essential in tracking progress mitigating risks and ensuring seamless execution.
What You'll Do
  • Execute critical strategic initiatives identified to achieve goals.
  • Facilitate project execution by working cross-functionally to build and drive project plans identify dependencies and deliver on core goals.
  • Track and communicate decisions progress risks issues and retrospectives with the project team.
  • Build resources and playbooks to codify best practices and improve operational consistency.
  • Partner with stakeholders across teams to surface insights and align priorities that enhance the end-to-end customer journey.

What You'll Bring
  • Bachelor's degree in a related field with at least 3 years of project management journey lead or related experience.
  • An entrepreneurial mindset with the ability to operate in a fast-paced environment.
  • Excellent written and verbal communication skills.
  • Ability to work independently and know when to seek guidance.
  • Can effectively partner cross-functionally in a highly matrixed environment.
  • Passion for driving results and demonstrating ultimate impact.

#LI-SA2
Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry we'll guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is 65300.00 USD - 81600.00 USD plus bonus equity and benefits as applicable. Our ranges are determined by role level and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range individual pay is determined by work location and additional factors including job-related skills experience and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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The Company
HQ: Boston MA
6400 Employees
Year Founded: 2012

What We Do

It's simple at DraftKings we believe life is more fun when you're in on the action. For that reason we’re committed to responsibly creating the world’s favorite games and betting experiences. We’re developing the most innovative and entertaining real money products and offers; to forever transform how people experience sports; to be a fully vertically integrated sports betting operator. It's our ultimate goal to build the best most trusted and most customer-centric destination for our players. We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets developing cutting-edge products and shaping the future of responsible gaming.

Why Work With Us

Here “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of your career. They’re worth it. Channeling your inner grit will accelerate your growth help us win as a team and create unforgettable moments for our customers. Ready to own what’s next?

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our flexible hybrid policy empowers team members to work where they’re most productive—whether at home or in our collaborative offices. We trust our teams to choose what works best for them to thrive and innovate.

Typical time on-site: Flexible
HQBoston MA
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Date Posted

05/03/2026

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