Associate, Development Operations & Gifts Processing

Team Rubicon (TR) is seeking an Associate, Development Operations & Gifts Processing. The Development Operations & Gifts Processing Associate will effectively coordinate activities, assist development staff, lead data entry projects, and follow up with a customer service mindset that enables fundraisers to focus on securing gifts. This will require CRM and Gift Processing experience. The Development Operations & Gifts Processing Associate will be responsible for all aspects of the Development Operations including gift processing, creating opportunities, and transactions in our CRM/DMS, and be the main point of contact for any gift or data processing issue.  

Every day will be a challenge, but every month brings new opportunities for an organization that is quickly becoming a household name in disaster response. This position reports to TR’s Manager, Development Operations CRM and is based out of TR’s National Headquarters in Los Angeles, CA. 

Duties:  

• Act as the DevOps lead for all data entry and ongoing maintenance of donor records in the fundraising platforms & CRM.
• Liaise with frontline fundraising team and assist with opportunity, contact, and account entry.
• Work with finance team on monthly reconciliation and close.
• Assist the DevOps CRM Manager with data cleanup projects and other projects relating to cleanliness of organization database.
• Work with the DevOps CRM Manager and develop project plans for data cleanup.
• Troubleshoot data entry issues.
• Manage the Development phone line and distribution lists, responding to email inquiries in a timely manner.
• Gather and disseminate critical information to the appropriate stakeholders.
• Document current and new processes related to your role and provide recommendations for process refinement.

Experience and Background:  

• Bachelor’s degree preferred
• 1-3 years of non-profit administrative experience in a fast-paced environment  
• Proficient in Microsoft Office Suite/365
• Experience in database management or data entry preferred  
• Ability to work with high-level donors, cross-departmentally, and with remote employees that may be difficult to reach at times  
• Adept at handling confidential donor information  

Special Requirements:  

• This is a full time; in-office and is based out of Los Angeles, CA and provides a flexible & non-traditional work schedule (relocation expenses not provided).

Job Type:  

• Full Time, hourly, non-exempt
  

Job Tier:  

• Associate
  

Pay Range: 

• $23.83 - $35.74 per hour

Cultural Values:

• Mission First, Greyshirts Always: Anyone joining TR must understand that our mission to provide disaster response comes first 
• Step into the Arena: TR needs leaders who aren’t afraid to dare to be great 
• Everyone Has A Role Know It: Ability to successfully navigate a fast-paced, high-growth environment and solve problems in the face of ambiguity 
• GSD: We are entrepreneurial, resourceful, and determined no matter how chaotic the situation 
• Change Your Socks: We take care of ourselves and each other so we are best equipped to serve those in greatest need 
• Adults Only: Every team member is an adult until proven otherwise 
• Your Mother’s A Donor: Every leader must be committed to fiduciary responsibility, transparency, and financial stewardship
  

Perks of the Team: 

• Generous Paid Time Off
• Generous holiday schedule (including a paid week off between winter holidays) 
• Matching 401k contributions up to 4% with no vesting requirement
• 100% company-paid health benefits for employees and their dependents 
• Professional development, leadership development and events/conferences
• Paid time off to volunteer with the non-profit of your choice
• Fully stocked kitchens and frequent catered lunches
• In-office gym (for LAHQ roles)
• One-week all-inclusive onboarding experience

The health of our staff and volunteers is a top priority for Team Rubicon. We require all new employees to be fully vaccinated against COVID-19 or to obtain an approved exemption as an accommodation. If you are not willing to be vaccinated, your offer will be rescinded unless Team Rubicon approves a valid exemption and reasonable accommodation for qualifying religious or medical reasons (or for other categories protected by applicable law. This policy is intended to comply with all state and local laws, including all applicable equal employment opportunity laws. 

Learn more about Team Rubicon: 

• Website: TeamRubiconUSA.org 
• Facebook:  Facebook.com/TeamRubicon 
• Twitter: @TeamRubicon
  

Team Rubicon is an equal opportunity employer and is committed to not only including but actively seeking out a diversity of lifestyles, experiences, perspectives, and voices in order to foster inclusion, growth, and innovation. Your candidacy will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.