Associate Director

Company Description

IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide

Job Description

• Manage and oversee GCD services for a portfolio of clients, ensuring the smooth running of day-to-day relationships with Cluster and the timely and accurate delivery of client reporting and information.
• Form an effective working relationship with the cluster. To be able to leverage these relationships to effectively resolve issues and provide solutions for all breaches, complaints, or errors
• Develop and implement tailored strategies for clients to ensure GCD's smooth operation.
• Ensure target KPIs of the team are met.
• Create and execute action plans to tackle identified issues, risks, and bottlenecks.
• Report directly to the Head of Delivery on team performance and concerns with solutions for any issues or problems arising in the office.
• Coordinate and collaborate with other departments, (i.e. BAT, GPT, IT), as required.Accounting graduate with 10+ years of relevant accounting experience
  At least 5+ years of supervisory experience
  Fund Industry Experience is required

Qualifications

• Accounting graduate with 10+ years of relevant accounting experience
• At least 5+ years of supervisory experience handling 10 people or above
• Fund Accounting Industry Experience is required
• CPA license (nice to have)
• Experience in managing service operations and client deliverables
• Self-motivated with a demonstrated ability to drive results under tight timelines
• Excellent verbal and written communication skills, including being comfortable in communicating with Senior Management

Candidate must be willing to work on site on their first 2 months for their onboarding and training
Permanent Working Setup: Hybrid at least 6 days in a month of onsite work
Working Schedule: EMEA, 4 pm to 1 am