Associate Director, Business Systems Analysis (Remote eligible)

Position Description:

Mathematica applies expertise at the intersection of data, methods, policy, and practice to improve well-being around the world. We collaborate closely with public- and private-sector partners to translate big questions into deep insights that improve programs, refine strategies, and enhance understanding using data science and analytics. Our work yields actionable information to guide decisions in wide-ranging policy areas including education, early childhood, family support, nutrition, and employment. Mathematica offers our employees competitive salaries, and a comprehensive benefits package, as well as the advantages of being 100 percent employee owned. As an employee stock owner, you will experience financial benefits of employee stock ownership plan (ESOP) holdings that have increased in tandem with the company's growth and financial strength. You will also be part of an independent, employee-owned firm that is able to define and further our mission, enhance our quality and accountability, and steadily grow our financial strength. Read more about our benefits here: https://www.mathematica.org/career-opportunities/benefits-at-a-glance

One of Mathematica's core values is a deep commitment to diversity, equity, and inclusion. Our research is more robust because it is informed by a variety of diverse perspectives, and our mission to improve societal well-being is strengthened by a greater understanding of issues and challenges facing the populations we serve. Mathematica's ongoing commitment to diversity and inclusion is woven into our everyday actions, policies, and practices. We are dedicated to maintaining a work environment in which everyone is treated with respect and dignity.

We are looking for an experienced professional to lead the business analysis function within the Systems & Technology team within the Human Services division. This person will develop and implement the business analysis strategy and processes as part of Mathematica's Development Lifecycle (MDLC). They will manage a team of analysts responsible for requirements and documentation of systems and software used by external clients and internal staff.

Responsibilities:

• Oversees performance and work on projects for function independently with moderate guidance from director
• Provides innovative thought leadership around Mathematica's solutions strategy and approach, including staying up-to-date commercially available software and best practices applicable to Mathematica's offerings
• Develops and implements business analysis processes that result in the identification of technology solutions that are competitive in the marketplace, and cost-effective for Mathematica and our clients
• Directs and oversees the creation of business analysis documentation including use cases, usage scenarios, process flows, data dictionaries, requirements traceability matrices, and design documents
• Guides, influences, and persuades others internally and/or externally
• Acts as the lead liaison with other departments to identify business system needs, propose existing solutions to meet those needs, and partner internally and externally to address any gaps identified
• Utilizes best practices in leading organizational change management activities as new applications and services are implemented
• Along with the lead of the Core Systems team in S&T, leads the implementation of standardized development lifecycle processes. Partner closely with the Core Systems team to ensure the on-time, on-budget delivery of client projects
• Establishes strong processes and relationships with Area Directors in order to ensure S&T is contributing to the proposal process for technology solutions and thought leadership
• Maintains strong working relationships across all technology and business groups and proactively collaborates with others to solve problems outside of their own area
• Works with HS S&T security team to ensure security requirements and test cases are included as part of our processes
• Contributes to project budget preparation
• Supervises business analysts' supervisors and senior staff
• Manages a team of analysts responsible for the analysis and testing of new system development and existing system improvement
• Provides guidance, thought leadership, and mentorship to business analysts to implement technology that helps Mathematica meet and exceed client expectations
• Allocates analysis team resources and monitors deliverables to ensure client needs are met successfully and in a timely fashion
• Serves as coach and mentor for business analyst staff to help them grow their expertise so they are seen as highly contributing resources to both proposals and client projects
• Manages the analyst team including developing and implementing career plans and ensuring project work meets expectations
• Develops and implements recruiting and training plans to grow the analyst team based on client project demand
• Inspires staff to drive transformational change related to implementing innovative technology solutions for our clients
• Leads, coaches, and mentors early career staff and those staff requiring skills development through participating in requirements, design, testing and documentation activities
• Actively support the advancement of organizational diversity, equity, and inclusion efforts, and apply diversity, equity, and inclusion lens across job responsibilities

Position Requirements:

• Bachelor's degree in IT / Management Information Systems or related field; a combination of equivalent education and work experience may be substituted for the above requirement
• 8-10 years of experience in business systems analysis
• 3+ years of supervisory / management experience
• Experience managing teams in matrixed environment
• Experience serving as analyst or consultant for technology solutions on client projects
• Strong presentation, public speaking, negotiation, written, verbal and interpersonal communication skills
• Proven ability to work collaboratively with multi-disciplinary teams of business analysts, developers, and subject matter experts
• Proven ability to align technology teams and client-facing teams and leadership in order to deliver technology solutions that meet client needs and expectations
• Project management knowledge, knowledge of different SDLC's: Waterfall, Agile, and Iterative; understanding of UX and UI
• Familiarity with federal security regulations and standards (for example, HIPAA, FISMA, FIPS, NIST, and FedRAMP)

This position offers an anticipated annual base salary range of $100,000 - $135,000. This position is eligible for a discretionary bonus based on company and individual performance. To apply, please submit a cover letter (optional), resume, location preference, and salary expectations.

Various federal agencies with whom we contract require that staff successfully undergo a background investigation or security clearance as a condition of working on the project. If you are assigned to such a project, you will be required to obtain the requisite security clearance. Must be able to pass a public trust background investigation.

STAFFING AGENCIES AND THIRD PARTY RECRUITERS: Mathematica is not accepting candidates for this role or any technical role from staffing agencies or third party recruiters. Please do not contact technical or senior staff at Mathematica or share unsolicited resumes. All agency inquiries go through the talent acquisition team and will be routed accordingly.

Although Mathematica does not require vaccination from COVID-19 as a condition of employment, various projects or agencies may require documentation of vaccination (or an approved exception/accommodation).

Available Locations: Remote; Princeton, NJ; Washington, DC; Chicago, IL

To select Remote as your location, please choose 'no preference.'

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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.