Associate Director, Digital Delivery
Job Description
- Lead the delivery for a defined portfolio of clients within one or more divisions of Avalere Health
- Accountable for implementation, activation, and operation of Marketing Technology platforms, projects, and applications in partnership with other functional areas of the business
- Forecasting and maintaining a right-sized DET team across your divisions to hit profitability and work/life balance targets.
- Serving as a champion for the DET team driving DET’s continuous improvements by bringing innovative ideas, coaching, and skills development.
- Actively seek and participate in new business opportunities and organic growth of existing client engagements.
- Establish and cultivate client IT relationships across all levels including technology, marketing, customer experience, and promo.
- Grow and evolve Avalere Health offerings in partnership with Division leads through process, innovation, and tools.
- Mentoring the digital team to evolve skillsets and chart career growth
- Form a strong relationship with all digital team members and know their capabilities.
- Ensure that the team and resources are set up for success.
- Line management of the DET Digital Producer team.
- Be able to present clear digital technology communications to internal or external stakeholders where required.
- Showcase the DET portfolio and case studies where required.
- Project manage a digital delivery through the DET teams with the UK & US Digital Producers
- Provide budget estimates and delivery reporting to the VP, Digital Experience Technology
- Review work before release and maintain quality assurance.
- Provide input to digital solution design, supporting the Director, Digital Delivery
- Strive to provide continuous improvement across the team and group through innovation and technology.
- Be the key point of contact for UK digital delivery internal inquiries and status updates of their aligned Line Of Business
- Be a key advocate for digital delivery across the group
- Investigate digital requirements and scope thoroughly
- Be hands-on in delivery projects ensuring design, development and scope are fully formed and documented.
- UK key stakeholder liaison extending the reach of the DET team
- Four-year degree (Computer Science or equivalent preferred) or equivalent work experience
- 5+ years of work experience within the marketing technology or IT space
- 5+ years of leading complex technology projects
- Proven track record of successfully building and leading cross-functional technology teams
- Deep understanding of marketing technologies such as websites, emails, banners, databases, and experience management platforms
- Experience in writing and managing complex project scopes of work
- Experience with US and EU data privacy policies and standards
- Experience in leading and participating in new business pitches
- Experience in designing, delivering, and operating enterprise omnichannel connected marketing solutions and experiences
- Experience in identifying and communicating project and team risks to leadership and clients
- Experience leading client meetings, presentations, and participating in new business efforts
- Experience leading multiple simultaneous project
- Excellent written and verbal skills
- Experience in process/rules of engagement and content types within Pharmaceutical medical communications is a plus
- Creative agency and Life Science industry experience is a plus
Date Posted
11/08/2024
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