Associate Director - Innovation Navigator

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.

Overview:

This role is part of the Global Market Research Team that provides centralized resources and capabilities to market researchers around the globe as well as research support to non-brand facing parts of the business. It is critical that we advance our capabilities and empower Lilly to discover, distill and activate quality insights so we can understand our customers better than anyone else in our industry.

Responsibilities:

This role will define and evolve the processes and capabilities for a world-class insights and foresight organization. The incumbent will support ongoing innovation work related to automation, machine learning, and natural language processing. The Associate Director will partner with the project management team, compliance, ethics and legal to identify and address gaps or barriers in current processes and tools to enable embedding and scaling of innovation of our insights techniques, tools, and supplier base. The incumbent will partner with researchers who are piloting new techniques, technologies, or supplier partners to proactively guide them through the process, identifying needs, and developing solutions to process or compliance hurdles.

Specific responsibilities include:

• Initially, the role will be focused on the Process Modernization effort
  • This workstream has been prioritized to review, and either update or completely change how we identify risk and mitigate it through our processes.
  • The current process was initially set over a decade ago and while updates have been made along the way, it is time to do a wholistic review, realignment, and restructure.
  • LMR is proud of its track record of managing hundreds of projects globally with minimal to no compliance findings (per recent audits). The goal is to maintain excellent results while streamlining and being nimble enough to enable innovation.
• Monitor and track the compliance landscape to proactively identify and address changes to local, regional and international regulations that could impact Lilly's right to listen to customers.
• Partner with BI&A on identifying and addressing process improvements needed to facilitate sharing of resources and stronger collaboration.
• Partner with LMR Sourcing Associate Director on supplier capability evaluation and management
• Lead research projects that pilot out new tools, techniques, or supplier capabilities.
• Advise LMR associates on how to navigate through the compliance and process management when working on a new or unique challenge.

Basic Qualifications:

• Bachelor's degree
• A minimum of 3 years of market research experience.

Additional Skills/Preferences:

• M.B.A., M.M.R. or other relevant advanced degree
• Experience working with internal and external partners and collaborators.
• Strong advocate for customer experience and research transformation
• Direct experience implementing social science research, market research, or clinical research
• Experience working at a market research or insights supplier
• Prior Lean Six Sigma or Organizational Change Management experience
• Strong collaboration with colleagues at all levels; able to work with and through others
• Demonstrated learning agility and ability to think differently to incorporate new learning
• Ability to think at an enterprise, business unit, affiliate, as well as functional level

Additional Information

• Role may require early morning calls with team members in India at our LCCI offices or with suppliers who have personnel in other locations
• Travel is not required < 10%
• Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively "Lilly") are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( [email protected] ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women's Network, Working and Living with Disabilities. Learn more about all of our groups.

As a condition of employment with Eli Lilly and Company and its subsidiaries in the United States and Puerto Rico, you must be fully COVID-19 vaccinated and provide proof of vaccination satisfactory to the company (subject to applicable law).

#WeAreLilly