Associate Director - Sales Capabilities & Reporting

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.

Responsibilities

The Associate Director SFO | Sales Reporting will report to the Sr. Director - Global Sales Capabilities/Optimization and will be accountable for capabilities including sales force sizing and structure, territory alignment design and maintenance, field call planning, customer targeting and will be accountable for partnering with the BU Operations Advisors and Sales Leadership to provide meaningful customer/business insights related to sales force effectiveness, deliver standard reporting to measure performance at different levels (Sales Rep to VP) and provide relevant insights to inform key decisions (Business Planning).

Sales Operations Capabilities & Reporting

• Directly impact short- and long-term enterprise-wide revenue by building and delivering recommendations on Sales Force size, structure & alignment, and customer prioritization and delivering key insights on sales force opportunities to the BU leadership
• Support the growth of in-house capabilities in both Indianapolis and Lilly's global business service center in LCCI
• Develop deep functional expertise in Sales Force Optimization & Sales Reporting
• Monitor customer and marketplace to identify opportunities to optimize sales operations strategy
• Continue to reduce reliance on vendors to the minimum effective level
• Maintain service levels and quality to support on-going business needs
• Define key metrics and measures necessary for BUs to operate the sales force and define the associated business rules.
• Partner with cross-functional stakeholders on the development of any new metrics and dashboards to assist in enhanced business decision making abilities
• Enable the evolution of generating operational & sales insights and relevant information to key stakeholders

Key accountabilities will include the following:

• Implement sales force optimization and reporting for the US across BUs while meeting business needs
• Manage the effective deployment of information and business processes in support of BU sales strategy
• Evaluate and resolve complex business and operational problems and challenges that arise in the course of projects
• Partner with the GOSO Operations Advisors to the lead BU Sr. management through the execution of sales operations and reporting projects
• Identify opportunities for enhanced sales force execution
• Be accountable for the performance and results of sales force optimization and reporting project
• Ensure compliance with company policies and any applicable state and federal marketing and promotion laws and regulations.

Basic Qualifications

• Bachelor's Degree
• At least 5 years of pharmaceutical or relevant work experience
• Qualified candidate must be legally authorized to be employed in the United States. Lilly
  does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this position

Additional Skills/Preferences

• MBA
• Strong learning agility
• Previous successful sales and/or business operations experience
• Strong analytical mindset
• Experience in and market knowledge of BU brands and/or customer segments
• Excellent communication (written & verbal) and prioritization skills with attention to detail
• High level of motivation and a strong desire to find creative solutions to challenging situations
• Demonstrated ability to enforce business rules and policies in a constructive but disciplined manner
• Strong process and operational mindset

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively "Lilly") are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( [email protected] ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women's Network, Working and Living with Disabilities. Learn more about all of our groups.

As a condition of employment with Eli Lilly and Company and its subsidiaries in the United States and Puerto Rico, you must be fully COVID-19 vaccinated and provide proof of vaccination satisfactory to the company (subject to applicable law).

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