Associate Director - Sales Capabilities/Optimize

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.

The sales force optimization & capabilities team will continue to leverage the centralized model to meet BU needs and will also look to support/integrate the LUSA transformation effort to Omni Channel Customer Engagement.

Responsibilities

The Consultant Sales Capabilities/Optimization will report to the Director - Global Sales Capabilities/Optimization and will be accountable for capabilities including sales force sizing and structure, territory alignment design and maintenance, field call planning, and customer targeting.

BUILD THE FUTURE ORGANIZATION: CAPABILITIES

• Directly impact short- and long-term enterprise-wide revenue by building and delivering recommendations on Sales Force size, structure & alignment, and customer prioritization to the BU leadership

• Support the growth of new in-house capabilities in both Indianapolis and Lilly's global business service center in LCCI
• Develop deep functional expertise in Sales Force Optimization
• Monitor customer and marketplace to identify opportunities to optimize sales operations strategy
• Continue to reduce reliance on vendors to the minimum effective level

• Maintain service levels and quality to support on-going business needs

Key accountabilities will include the following:

• Implement sales force optimization for the US across BUs while meeting business needs
• Partner with other affiliates to determine their organizational needs for sales force optimization
• Manage the effective deployment of information and business processes in support of BU sales strategy

• Evaluate and resolve complex business and operational problems and challenges that arise in the course of those projects
• Partner with the GOSO Operations Advisors to the lead the BU Sr. management through the execution of projects
• Identify opportunities for enhanced sales force execution
• Be accountable for the performance and results
• Ensure compliance with company policies and any applicable state and federal marketing and promotion laws and regulations.

Basic Qualifications

• Bachelor's Degree
• At least 5 years of pharmaceutical industry experience
• Qualified candidate must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this position

Additional Skills/Preferences

• MBA
• Strong learning agility
• Previous successful sales and/or business operations experience
• Strong analytical mindset
• Experience in and market knowledge of BU brands and/or customer segments

• Excellent communication (written & verbal) and prioritization skills with attention to detail
• High level of motivation and a strong desire to find creative solutions to challenging situations
• Demonstrated ability to enforce business rules and policies in a constructive but disciplined manner
• Strong process and operational mindset
• Prior experience in sales operations is preferred

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As a condition of employment with Eli Lilly and Company and its subsidiaries in the United States and Puerto Rico, you must be fully COVID-19 vaccinated and provide proof of vaccination satisfactory to the company (subject to applicable law).

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