Associate Engineer

Electrosonic is where imagination comes to life!

Founded in 1964, Electrosonic is an international audio-visual and technology services company that designs, builds, and supports innovative solutions creating lasting experiences where people live, work and play.

The Position:

We are looking for an Associate Engineer to support our client in New York, NY. This role has the potential to become Full Time. Our team is globally distributed, with team members and work colleagues located in AMER, EMEA and APAC regions.

This team is responsible for the following areas:

• Video conferencing
• Conference room technology
• Digital signage
• IPTV
• Streaming
• Collaboration software such as Zoom, Cisco Jabber, Miro Board, Slack, Trello, MS Teams etc. (windows
  and Mac)
• Mobile collaboration for above-mentioned platforms on iOS and Android.

What you will be doing?

Core projects & work will be focused on the engineering of our collaboration software tools, such as, Slack, Zoom,

Trello, Miro and MS Teams. Additional tasks may include deploying conference room solutions, researching and

engineering solutions for the standard catalog, long term road map planning, onboarding net new tools (from the

ground up) etc.

What Experience, Skills and Attributes you will need to be successful?

• Ability to build a story board for software roadmaps & updates
• Ability to build a roadmap for End User Experience in each of the afore mentioned tools & technical areas.
  (How do we get from A -> B, and all the steps in-between, for example)
• Experience using APIs and creating bots that generate value for technical and non-technical end users,
  including block kit.
• Experience with programming languages ' e.g., PHP, Python, Ruby, Go, C, or Java (used with and without
  frameworks)
• Identify bugs, test, reproduce, report, and work with the engineers on other teams to assist with a fix and
  test/verify fix versions
• Implementation and back end configuration for software and A/V technology
• Understanding of Active Directory (what an AD group is, Static vs Dynamic, etc)
• Understanding of OKTA and SAML responses, along with SSO
• Understanding of how group policies in each tool get applied to different AD groups.
• Knowledge of client-side internal request & provisioning processes via Service Now ticketing system
• Understanding of SIP, VoIP, MPLS, AVoIP, and other similar network technology protocols
• Knowledge of how firewalls, proxies and similar InfoSec & Network topologies play a role in our
  environment.
• Experience with H.323 and SIP protocols from a hardware and network standpoint.
• Prior work experience designing and implementing aforementioned software tools is a plus
• Prior work experience designing and implementing conference room technology is a plus Personal Experience and Qualifications
• Ability to prioritize and work under pressure is essential.
• Be able to work on own initiative and accept accountability.
• Strong organizational skills
• Have the aptitude to 'lead by example'.
• Have the tenacity to challenge requirements.
• Able to work in corporate environment managing project status reporting
• Able to firefight and triage day to day challenges that occur.
• Strong desire to learn and be trained.
• Minimum 3 years related experience
• AVIXA CTS, and continuing industry training is a plus.
• Project management experience/qualification is a plus.
• ITIL certification is a plus.
• Slack Certified Admin is a plus
• Teams Certified Admin is a plus
• Zoom University completion is a plus.
• Miro Academy completion is a plus.
• Project management skills to manage multiple concurrent system deployments

A day in the Life

• Inclusive Team Culture

At Electrosonic we embrace our differences. We are committed to furthering our culture of Diversity, Equity and Inclusion. We are an equal opportunity employer that does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

• Work/Life Balance

Our team puts a high value on work-life balance, offering a hybrid work environment, dependent of position. We believe maintaining the right balance between your personal and professional life is important to our team's overall well-being.

• Career Growth

We are dedicated to supporting our team members grow a long-term career with us. We have a broad mix of experience levels and tenures, and we support continuous learning and knowledge sharing.

• Compensation and Wellness

The salary range for this role is dependent on skills, experience, and qualifications. We offer a full range health and wellness benefits that include:

• Medical
• Dental
• Vision
• Life and disability benefits.
• Wellness discount programs,
• 401k
• *Paid parental leave after 1 year of service.
• 10 company paid holidays,
• 3 weeks of paid vacation
• 1 week of paid sick time.

Come be a part of a Global company that has been recognized for its superior and unsurpassed technology master planning and system integration.

With unique global capability, we deliver highly complex world-class projects, conference room technology, and executive briefing centers across a multitude of sectors.