Associate Engineer Production Support

• Provide technical support and support maintenance of a broadcast production environment consisting of multiple studios and production control rooms.
• Support virtualization and cloud initiatives continuing deployment of virtual production systems both on-premise and in the cloud.
• Maintain production systems by measuring and monitoring availability latency and overall system health.
• Resolve support requests monitor ticketing systems for new issues and assigned tasks and performing preventative maintenance as assigned.

• Bachelor's degree in Computer Science Systems Engineering Computer Engineering Electrical Engineering Television Production or related fields or equivalent work experience.
• 1+ years of recent experience supporting television production streaming or master control environments at enterprise level or for enterprise clients
• Proficient in both Linux/Windows operating systems.

• Ability to provide clear decisive feedback while being prepared to pivot or change course when appropriate.
• Strong problem-solving and communication skills.
• Understanding of AWS/Azure architecture and core services.
• Experience with programming in one of these languages a plus: Python Bash PowerShell etc.
• Experience with systems monitoring tools such as Datadog Op5 New Relic etc.

What We Do

From film television news theme parks interactive media and streaming our people are at the center of it all. ​Here we solve complex and business-critical problems. That’s why we’re looking for people to help us continue our evolution imagining and delivering the most innovative and disruptive products and services through the latest tech advancements in the industry. ​ Here you can develop solutions. You’ll develop solutions that allow engineers to broadcast live TV from the comfort of their homes. These solutions will enable the use of our collection of hundreds of thousands of distinct intellectual properties across our film television and streaming brands. Here you can transform. You’ll make decisions and solve complex problems by leveraging insights that come from data building AI to help enable solutions to optimize every aspect of our content eco-system. Here you can build. You’ll build emerging immersive technologies that are used to power the broadcasts and streaming of global events like the Super Bowl and Olympics. You can create secure elastic cloud-based services connecting parts of our global platform ecosystem that effect tens of millions of viewers consumers and businesses that consume and love NBCUniversal’s content. And while you design build and architect your career we have the culture to make sure you’re supported. Here you can work and still live your best life! We’re leaders in our fields. We hire smart people and trust them to get the job done. We are never too busy to develop a fellow colleague. We understand our goals – or we ask. When we see something that needs doing – we do it. We make data-driven decisions. We fiercely believe in our talent and their growth. If you're ready to make an impact here you can.

Why Work With Us

For us it's more than just a work life. It's a daily passion. We take great pride in our legacy. We find fun in the challenge. We collaborate and inspire others. We're always creating always solving and always ahead of competition.

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