Associate, GrabExpress

Company Description

Life at Grab

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. Guided by The Grab Way and our four core values of Heart, Hunger, Honour, and Humility, we make a lasting difference for Southeast Asia by creating economic empowerment for everyone.

Job Description

Get to know the Team

The Singapore Operations team oversees, shapes and grows the business in Grab Singapore. We contribute towards Grab's vision of being Southeast Asia's superapp by providing everyday services that matter most to consumers in Singapore. We develop and execute business strategies that help us achieve our vision in serving our community.

Get to know the Role

You will help manage business development and external relations with our commercial partners, ensuring the smooth day-to-day functioning of our backend tech configurations, contract management, and providing operational & aftersales support to our partners. This role reports to the Head, GrabExpress, Delivery Fulfillment & Demand optimisation and reports on-site in Grab Singapore office.

Qualifications

The Day-to-Day Activities

• Planning: Help grow SG GrabExpress business, ensure that business plans are executed and financial targets are achieved
• Business Development: Build relationships, identify new business opportunities and manage contract negotiations with commercial partners
• Stakeholder Management: Build and maintain strong relationships with internal and external stakeholders, ensuring alignment on objectives and deliverables
• Operational Support: Oversee daily backend tech configs to ensure seamless operations
• Analytical Support: Analyze business performance, user behavior, and competitive landscape to generate actionable insights that drive business decisions.
• Performance tracking: Monitor and report KPIs to track business and marketplace performance

The Must-Haves

• Bachelor's degree in Business, Management, Economics, or a related field
• You have at least 1+ years of experience in relevant fields (business development, operations, project management etc)
• Ability to apply a structured approach to thinking and processes
• Ability to manage multiple tasks and prioritise effectively in a fast-paced environment

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.