Associate II, IT Business Analysis

American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.

We're also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

Get to know the business

General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property-casualty networks. General Insurance offers customers a broad range of products through a diversified, multi-channel distribution network.

Business Analyst responsible for requirements gathering on assigned initiatives within the Standard Commercial Underwriting Platform (SCUP).

Responsibilities and Capabilities required:

• Working within a small team of Business Analysts to produce business/system process flows, and define low level requirements, for new or changes to existing SCUP components.
• Participate in workshops with Business Subject Matter Experts (Underwriting, Operations, Actuarial etc), across geographical regions and Lines of Business, to elicit Business requirements.
• Ability to facilitate meetings with divergent Business Subject Matter Experts, and IT Architects, while driving consensus on requirements.
• Ability to transform Business requirements to detailed System requirements.
• Document requirements to allow business partners prioritize and verify requirements, while minimizing unnecessary variation.
• Ability to work directly with IT Architects and Development teams to explain and answer questions on requirements, and triage defects.
• Channel business input to solution design, and validate against business objectives.
• Proactively chase open questions/issues to drive requirements Artefacts to approval.
• Ability to lead Business demos with Senior Leadership.
• Build effective working relationships with business partners, and across the project team at all levels, to aid effective collaboration and communication
• 2+ years experience.

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A look at our Benefits

We're proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. We provide a variety of leaves for personal, health, family and military needs. For example, our "Giving Back" program allows you to take up to 16 hours a year to volunteer in your community. Our global mental health and wellness days off provide all colleagues with a paid day off to focus on their mental health and wellbeing.

We also believe in fostering our colleagues' development and offer a range of learning opportunities for colleagues to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible colleagues to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

We are an Equal Opportunity Employer

American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

To learn more please visit: https://www.aig.com/about-us/diversity-equity-and-inclusion

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

Functional Area:

IT - Information Technology

Estimated Travel Percentage (%): Up to 25%

Relocation Provided: No

AIG PC Global Services, Inc.