Associate Infrastructure Engineer

We are looking for a motivated and enthusiastic Associate Infrastructure Engineer to join our team. This entry-level position is ideal for recent graduates or individuals starting their career in IT infrastructure. You will work closely with experienced team members, receiving hands-on training while supporting the maintenance and optimization of our IT systems.

Key Responsibilities:

• Learning and Development
• Participate in training sessions and mentorship programs to build foundational knowledge of IT infrastructure and tools.
• Shadow senior engineers to understand day-to-day tasks and workflows.
• System Support and Maintenance
• Assist in monitoring system performance, identifying basic issues, and escalating them to the appropriate team members.
• Support patch management and routine updates under supervision.
• Contribute to maintaining backups and supporting recovery processes.
• Support senior engineers in automation of security and infrastructure testing.
• Contribute to creating infrastructure-as-code (IAC) templates for production web development teams.
• Documentation and Reporting
• Help update and maintain documentation for infrastructure configurations, procedures, and troubleshooting guides.
• Prepare simple reports on system health and performance as guided by senior engineers.
• Prepare dashboards showing progress against key internal performance metrics
• Security and Compliance Support
• Learn and assist in implementing basic security compliance tasks, such as monitoring vulnerabilities and applying security patches.
• Participate in audits and compliance checks under the guidance of senior team members.
• Collaboration and Teamwork
• Collaborate with team members to complete assigned tasks and projects.
• Provide basic support to end-users, escalating complex issues as needed.

Required Skills and Experience:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Basic understanding of IT infrastructure components, such as servers, networks, and storage systems.
• Familiarity with scripting languages like Python, PowerShell, Bash, Javascript.
• Familiarity with SQL Queries: Ability to write, optimize, and troubleshoot SQL queries for data retrieval and analysis.
• Strong problem-solving and organizational skills.
• Willingness to learn and adapt to new technologies.
• Excellent communication and teamwork abilities.

What We Offer:

• Comprehensive training and mentorship to build your technical skills.
• Exposure to real-world IT infrastructure and security compliance processes.
• Competitive compensation and benefits package.
• A diverse and inclusive work environment that supports your growth and career development.

About Lightcast:

Lightcast is a global leader in labor market insights with headquarters in Moscow (ID) and Boston (MA) and offices in the United Kingdom, Europe, and India. We work with partners across six continents to help drive economic prosperity and mobility by providing the insights needed to build and develop our people, our institutions and companies, and our communities. Lightcast is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Lightcast has always been, and always will be, committed to diversity, equity and inclusion. We seek dynamic professionals from all backgrounds to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work.