Associate IT Business Analyst

About us

Join National Grid's digital transformation! We are digital creators, continuous learners and daring innovators. We leverage digital innovative ways to create products and catalyze the transformation of National Grid's business units into more agile and digitally native organizations in our shared purpose of bringing energy to life. Come and join us on this incredible journey, We need you!

We want to find a highly motivated individual keen to join a dynamic and fast paced organization going through crucial transformation. If you are someone who's looking to bring innovation, contribute ideas, and play a part in the Information Systems organization, we want to hear from you!

Position Responsibilities (including but not limited to)

• Gather, analyze, document and manage business and user requirements (both functional and non-functional)
• Identify potential solutions for the business and provide input to issues or risks (through solid knowledge of the business and user requirements).
• Identify project interdependencies and communicate requirement/scope issues and participate in driving them to resolution.
• Assist in creating business and functional specifications for system implementations
• Assist in completing support documentation on assigned projects, including creating and updating user and technical procedures/manuals, business, and functional requirements, traceability matrices, process flows, operational support documentation and archival of all related project documentation.
• Assist in developing the testing strategy, test plans and scripts, and plans requirements testing for user acceptance.
• Executes test scripts, capturing the required documentation.
• Assist in overseeing User Acceptance/End-to-end testing to execute, and track deviations found, facilitate non-technical work around sessions for remediation and document testing progress.
• Assist in defining and monitoring implementation tasks such as the production check-out process, including review of reports, data files and online screens to ensure technical solutions perform according to the specifications and meet defined business requirements
• Perform additional duties as required.

Knowledge & Experience required

• Associate level analysis skills including ability to identify patterns, potential issues and then translate those into functional and test requirements.
• Associate level understanding of business functional areas and management issues as well as the IT organizations systems and capabilities.
• Ability to influence and build relationships and demonstrate team leadership skills
• Knowledge of and ability to effectively use the appropriate modeling methodologies and toolsets, requirements management methodologies and toolsets, requirements visualization methods and toolsets, and artifact versioning tools.
• Exceptional written and verbal communication skills.
• Experience in MS Office, Visio.

Qualifications

• Bachelor's degree in Computer Science, Industrial Engineering or similar discipline preferred; or equivalent work experience.
• Experience with the Customer/1 application.
• 3 - 5 years of relevant experience in a Business Analyst/Testing role
• 3 - 5 years of demonstrated experience in business and functional requirements elicitation, translation and documentation.
• 3 - 5 years' experience in facilitating design and use case discussions
• 3 - 5 years' experience in a Systems Development Life Cycle (SDLC) environment

Preferences

• Experience in working in the Utility (Gas/Electric) domain within a project setting.
• Functional knowledge of Meter to Cash life cycle (Meter, Billing, Service Orders, Finance, Retail Access) a plus
• Knowledge of Mainframe/DB2.
• Working toward relevant industry certification (e.g. CEng, CITP, TOGAF, IIBA, ISEB diploma) desirable but not essential as part of career progression.

We offer

• Consistent growth potential through company leadership programs
• Competitive and robust benefits and compensation with bonus potential
• Numerous wellness programs and access to on-site gym 24/7 - depending on location
• A multitude of company-endorsed community programs to participate in

More Information

Are you the right fit for this exciting role? Want to learn more about the position and National Grid's ambitious Digital Transformation? Then let's chat!

We encourage candidates to submit their applications as early as possible. National Grid's recruitment periods can and may vary. We reserve the right to remove this advert or close it to further applications at any point during the recruitment process.

At National Grid, we keep the lights on and homes warm. But it's so much more than that. We keep people connected and society moving. This is no easy feat, and it takes all of us. But National Grid supplies us with the environment to make it happen. As we generate momentum in the energy transition for all, we don't plan on leaving any of our customers in the dark. But we aren't looking for external recognition - we already what we do is vital. We're building a clean, fair and affordable energy future.

#LI-CL1 #LI-HYBRID

Salary

$54,000 - $63,000 a year

Please be advised that due to the nature of this position, incumbents are subject to federal Drug & Alcohol safety regulations governing US Department of Transportation ("DOT") covered positions, including the Federal Motor Carrier Safety Administration (FMCSA) and Pipeline Hazardous Material Safety Administration (PHMSA). As such, the Company's testing programs and policies regarding the use of federally prohibited drugs or alcohol, for recreational or medical purposes, will remain in effect for these safety-sensitive, DOT covered positions.

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.