Associate IT Systems Administrator - Digital Workspace / Active Directory

Requisition ID: 67809

Florida Power & Light Company is America's largest electric company, providing clean, affordable, and reliable electricity to more than 12 million people in Florida. We operate one of the cleanest power generation fleets in the U.S. and our reliability is among the best in the nation. Our goal is to achieve Real Zero carbon emissions from our operations by 2045 by expanding our solar capacity, increasing battery storage and bringing new renewable energy opportunities to Florida, while improving customer affordability and reliability. Are you interested in becoming a game-changer in the energy industry? Join our world-class team today!

Position Specific Description

Position Specific Description
Our team provides Active Directory and Domain administration, implementation, and design services across the enterprise. We are continually enhancing and expanding those services to meet our organization's needs. We treat these services as products with a focus on providing value to our internal customers. In this role, the administrator works on infrastructure platforms that include enterprise Microsoft Active Directory, ADFS, Microsoft Certificate Services, policy configuration, and escalation level support for enterprise-wide initiatives

Responsibilities

• Enterprise level administration for Active Directory platform
• Create automation to maintain, monitor, and baseline Active Directory and Domain systems
• Proactively provides solutions and documentation to resolve recurring incidents
• Create knowledge articles and provide training and knowledge transfer sessions to support teams
• Identify opportunities to innovate, automate and enhance domain services
• Perform Root Cause Analysis and Problem Management for directory services
• Serves as escalation point for application support and troubleshooting, provides guidance and direction in resolution of escalated issues and complex production, application, or system problems
• Perform daily system monitoring, verifying the integrity and availability systems
• Install, configure, and maintain Active Directory and third-party software utilities
• Create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps
• Participates in Active Directory user and roles audits providing guidance and data to auditors

Essential experience

• Active Directory and Domain management
• Programming, automation, and scripting experience
• Bachelor's degree in computer science or equivalent experience
• 3+ years engineering and supporting IAM platforms and cloud infrastructure systems preferred

Skills

• Excellent analytical and technical skills
• Excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation
• Leadership skills such as critical thinking, problem solving, motivating others, and relationship building
• Excellent written and verbal communication skills
• Good presentation skills, develop and present material that is concise and effective
• Understanding best practices for large IT organizations
• Knowledge in enterprise directory support, including Active Directory and Azure AD
• Knowledge of automation and self-service tools
• Knowledge with identity and access management solutions

Job Overview

This position installs, configures, and maintains computing infrastructure, operating systems, and middleware products on all computer platforms, including mainframes, workstations, and servers - including web servers - in support of 24-hour-per-day, seven-day-per-week business processes.

Job Duties & Responsibilities
• Evaluates, implements, and modifies operating system software parameters and product solutions for optimum performance
• Identifies integration and other interface requirements for all supported products and platforms
• Serves as a technical escalation point for technicians and customers
• Troubleshoots hardware, system and application issues
• Performs other job-related duties as assigned

Required Qualifications
• High School Grad / GED
• Bachelor's or Equivalent Experience
• Experience: 0+ years

Preferred Qualifications
• Bachelor's Degree

Employee Group: Exempt
Employee Type: Full Time
Job Category: Information Technology
Organization: Florida Power & Light Company
Relocation Provided: No

Where permitted by applicable law, NextEra Energy requires all employees and new hires to be fully vaccinated for COVID-19 or be willing to receive the COVID-19 vaccination on or before the first day of employment.

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.

NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to [email protected] , providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.

Nearest Major Market: Miami