Associate Learning Systems Administrator

nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.

The Learning Systems Administrator is responsible for administering and customizing our nCino's learning management system (LMS) platform, coordinating integration projects, and maintaining documentation. They will work closely with cross-functional teams to ensure the efficiency of learning programs and experiences, and will deliver user training on the platform's features. The ideal candidate should have passion for leveraging technology in learning engagements and have excellent communication skills and the ability to pivot to changing conditions.

Job Responsibilities

Administer and operate LMS to deliver, track, report and provide learning experiences and/or training programs for nCino's ecosystem.

Utilize vendor tools, features and HTML to customize and enhance functionality within the LMS platform that meets the needs of nCino's customer, partner and internal stakeholders.

Collaborate with cross-functional teams to help manage and maintain dashboards, reports and alerts across various systems including Domo and Workday.

Serve as the primary liaison to LMS support team to manage LMS challenges or troubleshoot unexpected issues.

Liaise and collaborate with Learning Consultants, Program Managers, and key business stakeholders to understand, align and recommend development plans & improvements/optimizations to ensure efficiency of learning programs and experiences.

Coordinate integration projects as needed under guidance of Learning and Enablement including LinkedIn Learning, Salesforce, Microsoft Azure, Workday and other enterprise applications and tools.

Create and maintain LMS documentation related to administration, best practices, processes and other needs as necessary.

Develop and deliver continued user training instruction on the use of the LMS platform and it's features.

Qualifications:

Required:

Bachelor's degree in related field with 0-2 years' experience, or an equivalent combination of education and experience

0-2 years of content design experience, ideally in a similar role

Ability to conceive fresh and appealing ideas for new content that establishes or supports the company's brand identity

Ability to developing learning experiences that targets a specific audience and meets company objective

Excellent verbal and written communication skills with command of the English language

Professional presence with ability to engage audiences of varied size and at all levels

Ability to react and pivot quickly to complex and changing conditions.

Desired:

Experience administering Docebo or other LMS

If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino.

nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at [email protected].

Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success. We strive to create workplaces where employees are empowered to bring their authentic selves to work.