Associate Manager of Digital Merchandising

Job Summary:

The Assistant Manager of E-Commerce Operations will focus primarily on visual merchandising and the customer journey to elevate the overall shopping experience on all Ruggable websites. This role will be a part of the Digital Merchandising unit within the broader E-commerce team and will be instrumental in ensuring the smooth performance of our website. This role is a unique opportunity for someone interested in E-commerce merchandising and has the ability to grow into new areas of responsibility as our business continues to grow. 

What You’ll Do: 

• Act as a gatekeeper for managing visual merchandising content for the Ruggable website and the Ruggable app, in support of promotions, product launches, and new site initiatives 
• Own creation, maintenance, and optimizations of product collection pages (new collection creation for promotions and launches, product tagging, ensuring optimal product mix, etc.)
• Work with creative teams to draft, publish and monitor performance of app push notification content for the Ruggable app
• Manage, update and monitor performance of other ecommerce products including reviews, search, and shipping
• Use analytics and reporting tools to perform analyses on merchandising KPIs, provide recommendations, and execute plans to improve performance across the website and the app
• Support other ad-hoc strategic projects for the e-commerce team as needed
• Remain up to date on industry standards and best practices for product merchandising

What You’ll Need to Have:

Required:

• Bachelor’s degree
• 0-2 years of E-commerce &/or Digital Merchandising experience
• Experience (or willingness to learn) key E-commerce tools and platforms including: Shopify, SearchSpring, Yotpo, Tapcart, Contentful, Google Analytics, Heap, Tableau, Asana and Jira
• Strong comfort and understanding of Excel & Google Sheets
• High work output standards with a strong sense of ownership and accountability
• Strong attention to detail and ability to manage competing priorities simultaneously
• Ability to problem-solve collaboratively with team members
• Exceptional communication skills, both verbal and written, with ability to collaborate cross-functionally

Preferred: 

• Experience using SQL 
• Experience with Contentful or other Content Management System platforms