Associate Marketing Ops Specialist, APAC Campaigns

We’re looking for a tenacious Marketing Ops Specialist to join the Marketing Operations Campaigns team. This person will work directly with the APAC Field Marketing stakeholders, and be responsible for the project management, day-to-day execution, and optimisation of campaigns using Marketo and other marketing technology.

• From in-taking requests to successful campaign launches – you will own the end-to-end campaign execution process using Marketo and other marketing technology
• QA, test, and troubleshoot issues as they may arise
• Clearly communicate with internal partners to ensure alignment on requirements, deliverables and timelines
• Monitor campaign results, and use metrics such as open-to-click rates and attendance-to-registration data to make recommendations for improving campaign performance
• Continuously seek opportunities to improve campaign execution processes
• Create and make ongoing updates to documentation as needed
• At times, be a driver of change as we optimise processes for efficiency, scalability, and global consistency
• Stay informed of Marketing Operations best practices

• 2+ years experience using marketing automation platforms (such as Marketo)
• 2+ years hands-on experience with marketing technology tools such as Salesforce, Adobe, and events management tools preferred.
• Proficient in Microsoft tools (Excel/Word/Powerpoint) or Google Workspace
• A customer service attitude with a client-centric approach to working with collaborators
• Self-driven problem solver with an "ownership” attitude, and able to work both independently and collaboratively
• Strong communicator with the ability to clearly articulate findings and recommendations to various audience types both verbally and in written or presentation form
• Flexibility and ability to work in a fast-paced and dynamic environment

• You have a general understanding of the buyer’s journey, marketing attribution, and channel tracking
• You have basic to intermediate experience with HTML and CSS
• You are a certified user of any marketing automation platform
• You have experience with building reports and dashboards in Salesforce