Associate of Operations (Remote)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is growing! We are seeking an Associate Operations Specialist to join our team in New Jersey! The dividends team here at Broadridge supports a multitude of clients. While the team's volume and daily activity is weighted towards the US market, our coverage includes the fast-growing global custody which is supported across the globe. Although there are client-specific functions performed by the independent teams, there are similarities when processing across client streams. With the right training and motivation, you will be able to enrich your knowledge because of the broad client base that Broadridge has. Broadridge gives you exposure to many entities rather than working in one shop on one particular function. Because of this, the opportunity to develop your career is greater and can be done in a shorter amount of time.

This is a remote role where you will work off-site. Travel is limited and generally used for team learning and collaboration meetings.

Responsibilities

• Reconcile and pay cash and stock dividends for multiple clients
• Reconcile open items and ensure timely action on receivables, including claims and agent-related payments
• Calculate and submit foreign tax (EDS) elections in DTC
• Respond to customer email inquiries and assist with answering client phone calls
• Advance issues in a timely manner
• Contribute to process improvement activities.
• Adhere to client service level agreements (SLAs)
• Strict observance of daily checklists and risk controls

Qualifications

• 0-3 years of relevant experience
• Ability to handle time effectively and clearly prioritize tasks
• A self-starter with experience utilizing the Microsoft Office tools
• Ability to stay calm and logically work through problems/issues as they arise, often under tight deadlines
• Customer service oriented, able to handle multiple tasks at a time

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status and other protected characteristics protected by applicable federal, state, or local laws. US applicants: Click here to view the "EEO is the Law" poster. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation in the event you are unable or limited in your ability to use or access the Company's career webpage because of your disability. You may request a reasonable accommodation(s) by calling 888-237-7769 or by sending an email to [email protected].