Associate Principal Engineer - Microsoft 365 Administration

Company Description

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 36 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

Job Description

• Microsoft M365 Administration
• MS Conditional Access Rules
• Manage, review, and troubleshooting
• All changes need to be approved
• Setting Lit Hold Ext. Attribute in AD
• Litigation Holds
  • Creating Holds manually in MS Purview for email, Teams messages and OneDrive
  • Using a script to do the same, as necessary (when there are many usernames).
• Setting Lit Hold flag in Exchange
• Specific investigations (pulling email and Teams messages for HR)
• Providing permissions to other users in the Purview portal (lawyers, etc.)
• Power Platform
  • Creating Power BI workspaces, configuring associated AD Groups.
  • Power Apps
• Reviewing use case requests
• Licensing
• General troubleshooting and support as needed.
  • Power Automate
• Reviewing use case requests
• Licensing
• General troubleshooting and support as needed.
  • Center of Excellence (COE)
• Maintaining latest updates
• SharePoint
  • High level management on projects requested by the business
  • Support and troubleshooting as needed
  • Managing storage space (buying new storage as necessary - purchased as a license)
  • Support tickets
• Ensure they are resolved, working with users as necessary. ?
• Ensuring approvals are received for requests (site admin changes, LSFS site changes and creations)
• New (full) SharePoint site requests
• Starting the process on data privacy approvals, as necessary. ?
• Facilitating external user creation, as necessary
• Entra ID
  • Support and troubleshooting
• User sign-in issues
• Conditional access
• MFA / MFA resets / Authenticator setups
  • MS Incident Management
• Awareness of issues and communication throughout company / PCHD
• Requesting credits against applicable outages
  • Overall Support
• Creating Support tickets, helping others create support tickets.
• Monthly review of support tickets with MS Incident Manager.
• Entra ID Enterprise Applications (Azure)
  • SSO (backup)
  • Reviewing Admin Consent requests.
• Exchange Online support (exchange)
  • Backup to the primary