Associate Product Manager, Membership

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm proudly includes Returnly.
The Membership Product team is responsible for handling all user data at Affirm, and plays an integral role in imagining new product opportunities for Affirm. Our team has been at the forefront of enabling zero-to-one product development, supporting international expansion and growth, and building platform efficiencies that have driven some of the largest margin contribution and revenue gains at Affirm.
We've already seen success from recent product launches that have helped Affirm expand our footprint in Canada, pilot a new Rewards program, improve our underwriting models, and much more. You'll be responsible for developing product strategy and partnering with other product managers to develop a corresponding roadmap to support growth initiatives within the Membership team. You'll dream up, build and launch new features alongside your respective teammates in Engineering, Design, Analytics, User Research and Business.
What you'll do

• Build new products and experiences that will make it easy for consumers to use Affirm
• Become an authority on our user data and the downstream teams that consume this data. You will partner closely with foundations, consumer and merchant teams across the company and play a key role in imagining new opportunities for Affirm
• You will be intricately involved in an executive-sponsored special project with weekly updates that report into Max Levchin
• Define new products and features with specs, wireframes, and product flows
• Define key metrics for success and analyze the user impact of product features with airtight A/B tests
• Collaborate across functions including engineering, design, operations, legal, compliance, and product to successfully launch and scale products

What we look for

• Passion and curiosity for changing consumer finance for the better
• Strong written and verbal communication skills with a talent for detailed articulations of customer problems
• A growth mindset used to improve yourself each and every day
• Experience leading technical software products from kick-off to post-launch
• A get-things-done mentality to ensure your product's and team's success - whether that means writing a QA plan or investigating the root cause of a customer support ticket
• A deep curiosity about business and product strategy
• The ability to turn incomplete, conflicting, or ambiguous inputs into a compelling action plan
• An obsession for getting the details right, but also knowing how to deliver on time
• A tendency to question assumptions and validate hypotheses with quantitative and qualitative data

Location - Remote U.S.
Grade - USA28
#LI-Remote
Affirm is proud to be a remote-first company ! The majority of our roles are remote and can be located anywhere in the U.S. and Canada (with the exception of the U.S. Territories, Quebec, Yukon, Nunavut, and the Northwest Territories) unless the job indicates a different global location. We are currently building operations in Spain, Poland, and Australia. Employees in remote roles have the option of working remotely or from an Affirm office in their country of hire, and may occasionally travel to an Affirm office or elsewhere for required meetings or team-building events. Our offices in Chicago, New York, Pittsburgh, Salt Lake City, San Francisco and Toronto will remain operational and accessible for anyone to use on a voluntary basis, subject to local COVID-19 guidelines.
All full-time jobs at Affirm (excluding interns and apprentices) are tied to a transparent grade-based pay range taking location into account.
[Colorado Candidates] In accordance with Colorado's Equal Pay for Equal Work Act , the grade for this position in Colorado is listed above. You can find the Colorado base pay range and benefits here .
If you got this far, we hope you're feeling excited about this role. Even if you don't feel you meet every single requirement, we still encourage you to apply. We're eager to meet people who believe in Affirm's mission and can contribute to our team in a variety of ways-not just candidates who check all the boxes.
Inclusivity:
At Affirm, People Come First is one of our core values, and that's why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our D&I program here and our progress thus far in our 2021 DEI Report .
We also believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
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