Associate Program Manager, ASC (Remote)

Work Flexibility: Remote or Hybrid or Onsite

The Associate Program Manager, ASC is responsible for working across Stryker to plan, coordinate, and communicate cross-divisional start-up activities for external ASC customers. The relevant scope may include but is not limited to: project management in the launch of strategic accounts including equipment delivery and installation coordination and planning for cross-divisional in-service training. Furthermore, the Associate Program Manager, ASC acts as a liaison connecting external ASC customers to available marketing programs and educational resources. This person also supports upstream marketing activities by communicating voice of sales (VOS) & voice of customer (VOC) feedback as it arises during the start-up process.

The Associate Program Manager, ASC thrives in a matrix organization and develops productive relationships with the ASC team, sales organization, internal supply chain partners, and external ASC customers to ensure key deliverables seamlessly support the customer's expectations.

Who we want

• Collaborative partners People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.
• Team Players. People who are willing to roll up their sleeves to get the job done for the betterment of the team.
• Adaptable game changers. People who can quickly adjust to a rapidly changing and dynamic environment, and provide unique, out of the box ideas that will drive our mission of making healthcare better.
• Effective communicators. People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders.

What you will do

• Communicate, coordinate, and align with internal partners for equipment delivery, installation, and training to assure for a seamless customer experience for new or expanding surgery centers.
• Coordinate across Stryker's internal supply chain to streamline logistics
• Highly responsive to internal sales teams and external customers
• Support co-marketing opportunities with strategic accounts
• Leverages stakeholder feedback and knowledge of healthcare initiatives to foster sustainable and programmatic change management
• Demonstrates an ability to lead without direct authority, communicate effectively, and influence both internal and external stakeholders
• Provides education virtually and/or in-person to the salesforce and customers regarding our implementation program
• Outlines and articulates relevant roles and responsibilities to enable utilization of key resources and adherence to established processes
• Attends essential in-person meetings and/or installations to consult and facilitate customer experience
• Executes processes utilizing exceptional organizational skills/attention to detail

What you need

• Bachelor's degree required
• B.A. or B.S. degree
• 6+ years of work experience required
• 3+ years medical device or marketing/sales experience preferred
• Marketing/supply chain /project management experience within Medical Device and/or clinical experience within a hospital setting preferred
• Strong communication skills and customer service oriented
• Must possess unwavering ethics & integrity in a competitive and demanding work environment
• Project Management Professional (or like certification) preferred

What We Offer

• A winning team driven to achieve our mission and deliver remarkable results
• Quality products that improve the lives of customers and patients
• Ability to discover your strengths, follow your passion and own your own career

*This job may be performed remotely from anywhere in the United States, except that this job may not be filled or performed in Colorado.*

Learn more about Stryker:

https://www.stryker.com/

Travel Percentage: 30%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.