Associate Program Manager, Commercial

The Credit Karma Legal Department is looking for an Associate Program Manager, Commercial to join our Commercial Legal team. As Program Manager, you will work with a tech-forward Commercial Legal team. You willI partner with stakeholders, including legal counsel, procurement and security, to drive contracting efficiency and team productivity through process improvement and tech implementations. The role requires a self-motivated individual with excellent technical, interpersonal and project management skills who excels in a dynamic, fast-paced environment. 

What You'll Do:

• Be the point of contact for all things legal tech in the Commercial Legal team.
• Partner with our Commercial Legal team and other stakeholders to identify areas of process improvement and make recommendations on tech tools and systems.
• Build and launch improvements in our contracting process using Ironclad, Evisort, Salesforce & Jira.
• Create meaningful reporting and analytics for the Commercial Legal team, including contract term tracking and workload management.
• Review, assess, and draft user manuals, training resources and professional development initiatives for our Commercial Legal team, including training and advising the team on the application and efficient use of technology. 
• Develop a comprehensive legal tech strategy for the Commercial Legal team that will drive high quality workspaces across the entire team. 
• Provide periodic updates on the latest developments in legal technology and research and ensure legal processes are at par with best practices in the industry

What's Great About It:

• A satisfying mission, working to make financial progress possible to everyone
• A dynamic work environment with a team of smart, fun, collaboration-minded legal professionals who enjoy learning from each other
• A legal team that is supportive of professional growth and stretch opportunities

What We Expect:

• Experience in the building, implementation & rollout of contract management software, including Ironclad, and generally knowledgeable about contracting lifecycles
• Strong project management skills, with experience leading the implementation of contracting software
• Ability to clearly lead discovery and mapping of processes across departments and systems
• Passion for all things Legal Tech, and familiarity with legal technology concepts such as artificial intelligence, machine learning, and predictive coding. A desire to share that knowledge with the team and advocate for its use within the organization
• Proven history of taking initiative and proactively identifying areas of need and generating recommended action plans
• Intellectual curiosity with a demonstrated willingness to dive into new areas
• Ability to quickly understand and transition between different projects, concepts, initiatives, or work streams

Nice to Have

• Experience as an Ironclad, Evisort, Salesforce and/or Jira Admin
• Tech sector experience