Associate Project Manager - Tennessee

Work Flexibility: Field-based

An Associate Project Manager on Stryker's ProCare team assists other Project Managers and team members with customer new build or renovation projects from the planning and budgeting phase through customer sign off. They will also be responsible to manage smaller scope projects to drive an exceptional customer experience while delivering upon key performance objectives. Success in this role will require project management capability, clear communication skills, and the ability to engage and influence stakeholders representing all areas of the business, across front-line personnel and supervisors.

Customer Experience

• Responsible for assisting other Project Managers with project documentation, customer communication and meetings, and any other administrative actions.
• Responsible for managing 10-20 small scope projects an equipment upgrades concurrently while maintaining high quality and customer satisfaction standards.
• Represents Stryker in a professional and responsible manner while communication and interacting with others both internally and externally.
• Builds strong relationships with both sales representatives and key account contacts and stakeholders; obtain customer feedback to both maintain and improve upon delivering an incredible experience.
• Manages project transitions between functional groups and project phases to ensure a seamless customer experience.

Operational Excellence

• Coordinates support actions required with other Project Managers throughout region to refine and develop project timelines, resource requirements, and logistical support.
• Provides full Project Management coverage to other PM territories or regions as needed; manages small scope projects focused on operating room equipment upgrades.
• Provides pre-installation and construction requirement documentation to internal and external stakeholders.
• Establishes, modifies, and monitors project and system workflow for other Project Managers throughout region and/or for own projects (SalesForce documentation).
• Assigns duties and monitors quality of work and coordinates with installation management; ensures project team members conform to organizational and FDA policies and procedures.
• Provides day-to-day guidance for project activities; actively works to promote and recognize project team performance.
• Other duties as assigned by manager.

Commercial Excellence

• Maintain and consistently update key project dates and timelines to ensure accurate visibility is provided to key functions across the business, specifically production for demand planning purposes and finance for revenue forecasts.
• Provides detailed and accurate weekly revenue forecasting updates to higher level management outlining revenue recognition for a monthly, quarterly, and annual basis.

Education & special trainings:

• Bachelor's degree or equivalent required

Qualifications & experience:

• 4+ years of professional work experience required
• Relevant work experience including but not limited to process improvement, project/program management

Physical & mental requirements:

• Role is field based.
• Travel up to 50%.
• Routinely handles objects weighing up to 25 lbs and on occasion may be expected to lift objects weighing up to 50 lbs
• Standard motions required to successfully complete computer work at desk
• Must have strong analytical and problem-solving skills
• Must have strong written, verbal, and presentation skills with capability to influence a diverse set of audiences
• Must be able to routinely make decisions that may affect immediate operations and have a company-wide effect
• Must be able to observe and correct minute inconsistencies (e.g., in the printed word, product or component appearance, etc.)
• Must be proficient in the MS Office applications Excel, PowerPoint, Whiteboard, and other emerging technologies
• Must demonstrate versatility and a willingness to work in unclear and continually changing environments with enthusiasm

Travel Percentage: 50%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.