Associate QA Analyst

POSITION DETAILS: TITLE: QA Analyst LOCATION: Remote in Portugal DEPARTMENT: Software Engineering REPORTS TO: QA Team Leader

POSITION SUMMARY: We are looking for a detail-oriented QA Analyst to ensure the delivery of high-quality software products. This role involves developing and executing test plans identifying defects and collaborating with cross-functional teams to enhance product quality. A strong understanding of QA methodologies and the ability to work both independently and as part of a team are essential for success in this role.

YOUR DAY-TO-DAY:

• Develop detailed test plans and test cases based on software requirements and technical specifications.

• Execute manual testing across various platforms browsers and mobile devices.

• Identify record and track defects using issue tracking tools.

• Collaborate closely with developers business analysts and product managers to ensure thorough testing coverage and timely delivery of quality products.

• Perform regression testing and verify bug fixes during software releases.

• Contribute to the improvement of QA processes and methodologies ensuring best practices are followed.

WHAT YOU BRING TO THE TEAM:

• 1+ years of experience in manual software testing.

• Solid understanding of software QA methodologies tools and processes.

• Experience with test management tools (e.g. Jira X-Ray) is preferred.

• Ability to work effectively both independently and within a team.

• Strong organizational skills and attention to detail.

• Excellent verbal and written communication skills.

• Bachelor’s degree in Computer Science Engineering or a related field (preferred).

WHY BROADVOICE:

Broadvoice is more than just a leading cloud communications company; we're the architects of global connections. With dedicated offices across the United States Latin America and Europe we are united by a shared passion for inspiring meaningful human connections. Our mission is clear: to personalize how people communicate ensuring that our technology enhances teams' ability to connect with what truly matters no matter where work takes place.

Communication is the lifeblood of success whether connecting with customers or collaborating with colleagues. At Broadvoice our platforms create opportunities to interact share ideas and bring visions to life. We believe that human interaction is the cornerstone of brilliance and we prioritize it in everything we do.

Our success at Broadvoice hinges on our vibrant culture. We take pride in our dedicated culture team working tirelessly to foster a supportive and engaging work environment for all employees. Through community-building collaboration and personal and professional growth initiatives our culture team ensures that Broadvoice is a place where everyone can thrive.

Broadvoice is committed to diversity equity and inclusion (DEI). We have an active DEI council open to all global employees driving DEI initiatives worldwide through newsletters webinars fundraisers book clubs and more. By cultivating a culture of belonging we empower our team members to be their best selves and contribute to our mission of inspiring meaningful human connections.

We value our employees and offer comprehensive benefits packages including paid vacation and holidays along with a host of other perks.

Broadvoice is an Equal Opportunity Employer. We are committed to providing reasonable accommodations to enable individuals with disabilities to perform their job functions.