Associate Relations Consultant

Lowe’s

Associate Relations Consultant

Posted 6 Hours Ago

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Mooresville NC USA

Hybrid

Senior level

Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development

Curiosity wanted. Innovation required.

The Role

The role involves conducting workplace investigations providing HR consultation advising on compliance and recommending solutions for employee relations issues.

Summary Generated by Built In

Innovate Remotely
This position is fully remote allowing you to enjoy the flexibility of working from home while collaborating with skilled team members and contributing to groundbreaking solutions.
Your Impact
The primary purpose of this role is to conduct workplace complaint investigations in order to resolve employee issues. This includes responsibility for providing advice consultation and guidance to create sustainable solutions to individual employees and organizational challenges enterprise wide. This role must apply knowledge of employment and labor laws government regulations and agency rules in order to make informed investigations and case decisions.
What You Will Do

Collaborates directly with Associate Relations Director Field Operations HR and Legal in order to resolve and complete associate relations inquiries concerns and investigations in a timely manner
Serves as the reviewer and/or auditor of HR work to support the function its operation and compliance with processes and regulations
Analyzes and provides recommendations for identified trends through benchmark reports litigations etc. resulting in improved positive employee engagement
Assumes ownership for investigative case assignments and monitors the status and progress of escalated matters in the case management system
Documents investigation findings aligned with best practices to minimize risk and litigation in employee relations situations
Works to reduce the total number of complaints received internally and externally taking a proactive approach by creating litigation maps training and examining historical cases
Recommends solutions and assists Field Operations with facilitation of resolution and action plans related to employee issues and union concerns
Provides process improvement support knowledge base improvement suggestions and peer coaching
Influences leaders by presenting recommendations and findings working to reach common ground on case findings and future approach with guidance and feedback from Director when necessary
Takes on stretch assignments and more difficult litigious and projects that impact the entire enterprise on legal and employee relations matters

Minimum Qualifications

Bachelor's degree Business HR Labor Relations or related field . Or equivalent years of experience without a degree or equivalent years of experience in lieu of education requirement if applicable
5 Years Experience in an HR Generalist Employee Relations or a related role conducting complaint investigations related to Federal State Local employment and labor laws for multi-site organization
Advanced knowledge of workplace complaint investigations employee advocacy and EEO compliance
Direct experience gathering researching analyzing and resolving complex employee relations issues (including conduct performance and policy violations)
Maintains licenses and continued educating credits

Preferred Skills/Education

Master's degree MBA Human Resources or Labor Relations
JD with a concentration or experience in employment/labor law

Lowe's hourly remote associates cannot reside in Alaska California or Hawaii. Lowe's salaried remote associates cannot reside in Alaska or Hawaii.
About Lowe's
Lowe's Companies Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe's employs approximately 300000 associates and operates over 1750 home improvement stores 540 branches and 120 distribution centers. Based in Mooresville N.C. Lowe's supports the communities it serves through programs focused on creating safe affordable housing improving community spaces helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information visit Lowes.com .
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race color religious creed sex gender age ancestry national origin mental or physical disability or medical condition sexual orientation gender identity or expression marital status military or veteran status genetic information or any other category protected under federal state or local law.
Qualified applicants with arrest or conviction records will be considered for Employment in accordance with applicable laws including the Los Angeles County Fair Chance Ordinance for Employers the Los Angeles Fair Chance Ordinance the San Francisco Fair Chance Ordinance and the California Fair Chance Act.
Lowe's believes that conviction records may have a direct adverse and negative relationship to the following job duties: accessing company property assets information and products; partnering supervising and regularly working with other Lowe's employees; and adhering to and monitoring compliance and safety guidelines.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Skills Required

Bachelor's degree in Business HR Labor Relations or related field
5 years experience in HR Generalist Employee Relations or related role
Advanced knowledge of workplace complaint investigations and EEO compliance
Direct experience gathering analyzing and resolving complex employee relations issues
Maintains licenses and continued education credits

What the Team is Saying

Lowe’s Compensation & Benefits Highlights

Inclusive Benefits Coverage—Medical dental and vision plans are available to regular full‑time and part‑time associates with mental‑health/EAP resources included. Extending core health coverage to part‑timers broadens access across the workforce.
Retirement Support—A 401(k) with company match up to 4.25% when contributing 6% supports associate retirement savings. Availability spans regular full‑time and part‑time roles per company materials.
Equity Value & Accessibility—An Employee Stock Purchase Plan with a 15% purchase discount provides accessible ownership for associates. This adds a meaningful equity component alongside core pay and savings benefits.

Learn more about Lowe’s's Compensation & Benefits →

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The Company

HQ: Mooresville NC

300000 Employees

Year Founded: 1921

What We Do

It’s curious to think of innovation and stability co-existing. But we pair a 100-year track record of success with a hunger to do things differently. Everyone is in the work — tackling complex problems where your impact can build back or build up the communities we serve. We fill our halls with curious minds from all walks of life. Our differences make us stronger which is why our leaders build cultures of recognition and inclusion. You are heard and your curiosities are celebrated and championed here.

Why Work With Us

We have built a space where the curious can move freely. Up in title up in skills to the side with teams or back to try something completely new. We help you find your path — because when you win we all win.