Associate - Research

Sutherland · Other US Location

Company

Sutherland

Location

Other US Location

Type

Full Time

Job Description

Company Description

Sutherland is looking for an enthusiastic Content Writer who is a self-learner to enrich client operations information with easy-to-follow articles, decision trees or other content.ย As a Content Writer, you will be responsible for producing high-quality, engaging, and informative content across various digital platforms. Your primary focus will be to create compelling product support content that drives customer engagement and reduces product returns.

Job Description

Responsibilities:

  • Conduct thorough research on industry-related topics using digital tools, such as Google Analytics and keyword research tools to generate ideas and gather information to support content creation.
  • Collaborate with the client to develop content strategies that align with our business objectives and target audience.
  • Leverage existing SOPs and troubleshooting documents to author customer facing articles and decision trees.
  • Read through exhaustive verbose existing content to restructure information and create simple step-based and easy to follow content.
  • Able to comprehend and write content and align to client tone of voice.
  • Author and format content in DITA using Oxygen XML editor or other DITA XML based tools.
  • Proofread and edit content to ensure grammatical accuracy, coherence, and adherence to style guide and client guidelines.
  • Create new templates, if required, to author different article types.
  • Streamline processes and build flowcharts where applicable.
  • Meet deadlines and manage multiple projects simultaneously.

Qualifications

Our most successful candidates will have:ย 

  • Exceptional writing, editing, and proofreading skills with a keen eye for detail.
  • Experience doing research using multiple sources is an added advantage.
  • Excellent command of the English language and strong communication skills.
  • Ability to meet deadlines.
  • Graduate in English literature or related field is an added advantage.
  • Experience with text-based AI, LLM models is an added advantage.

Additional Information

Location: Chennaiย 

Apply Now

Date Posted

09/05/2024

Views

1

Back to Job Listings Add To Job List Company Profile View Company Reviews
Positive
Subjectivity Score: 0.8

Similar Jobs

Software Architecture Engineering and Cloud Computing Engineer - The Aerospace Corporation

Views in the last 30 days - 0

The Aerospace Corporation is seeking a Senior Project Engineer with expertise in software architecture engineering and cloud computing The role involv...

View Details

Software Engineering Manager - Cargill

Views in the last 30 days - 0

The Software Engineering Manager job involves setting goals for a team responsible for software project development and delivery ensuring quality stan...

View Details

Sales Development Representative - UK (Remote) - Dscout

Views in the last 30 days - 0

Dscout is a company that specializes in experience research solutions helping innovative companies like Salesforce Sonos Groupon and Best Buy to build...

View Details

Intern People Experience - Personio

Views in the last 30 days - 0

Personio is an HR platform that simplifies complex tasks for small and mediumsized organizations With a team of over 1800 employees across Europe and ...

View Details

Senior Finance Business Partner (d/f/m) - Personio

Views in the last 30 days - 0

Personio an intelligent HR platform is seeking a Senior Manager for FPA to lead financial planning and analysis for key departments The ideal candidat...

View Details

Senior Lead, Talent Acquisition - Sales (Relocation to Munich) (d/f/m) - Personio

Views in the last 30 days - 0

Personio a leading HR platform is seeking a Senior Lead Talent Acquisition professional to drive growth in the Revenue and Success functions across Eu...

View Details