Associate Salesforce Administrator

A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 10 million students in all 50 states. For more information, visit amplify.com.

We are seeking an Associate Salesforce Administrator to join our dynamic team. The ideal candidate will be responsible for supporting the Salesforce platform, assisting users, and contributing to maintaining and improving the company’s Salesforce platform. They will work closely with Amplify’s Salesforce Development team members and technical resources to ensure that the platform meets business needs and is optimized for performance, scalability, and user adoption.

Essential Responsibilities:

• Assist with system configuration, including custom fields, layouts, and validation rules.

• Perform regular maintenance, including data backups, system health checks, and updates.

• Assist users in troubleshooting and provide training on Salesforce functionalities.

• Create and update documentation for system configurations, processes and workflows.

• Oversee data imports, cleansing, and de-duplication to ensure data integrity.

• Create and manage custom reports and dashboards for users and management.

• Collaborate with developers to implement new features or integrate third-party applications.

• User management and maintenance

Minimum Qualifications:

• Bachelor’s degree in Information Systems, Computer Science, Business Administration, or equivalent practical experience

• Salesforce Administrator Certification (ADM201) is required.

• Basic knowledge of Salesforce platform features and user administration.

• Excellent verbal and written communication skills

• Familiarity with agile software development practices and tools

• Solution-oriented with a high sense of quality, attention to detail, accuracy, efficiency, and meeting tight deadlines

• Ability to manage multiple tasks and projects in a fast-paced environment.

Preferred Qualifications:

• Experience with data management and relational databases, particularly Salesforce Data Loader.

• Demonstrated strong analytical/problem-solving skills and ability to follow procedures 

• Familiarity with Salesforce automation tools like Process Builder, Flows, and Workflows.

• Knowledge of Salesforce platform features, including security models, object relationships, and data management.

• Experience working in Agile development environments required

• Experience debugging and testing user issues within the SFDC environment. 

• Ability to learn and adapt quickly in a dynamic environment

• Capable of working with a mix of in-person, remote, and offshore team members

• Ability to work across several lines of business to achieve long-term organizational goals

• Experience with Google Suite (Google Docs, Google Spreadsheets, Google Slides), Slack, Trello, Miro, and other business tools software as needed

• Strong analytical and problem-solving skills

What we offer:
Salary is only one component of the Amplify Total Rewards package, which includes a 401(k) plan, competitive health insurance and mental health options, basic life insurance, paid time off, parental leave, and access to best-in-class development programs. The gross salary range for this role is $67,000 - $107,000. This role is eligible to earn an annual discretionary bonus that rewards individual and company performance.
 

We celebrate diversity and are committed to creating an inclusive environment for all employees. To that end, we seek to recruit, develop and retain the most talented people from a diverse candidate pool. 

Amplify is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. 

This position may be funded, in whole or in part, through American Recovery & Reinvestment Act funds.

Amplify Education, Inc. is an E-Verify participant.

If selected, a background check will be required. As required by state and local laws and district policies, you may also be required to provide additional documentation, such as proof of vaccination or submit to enhanced background screening, including fingerprints.