Associate Services Portfolio/Product Specialist

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department OverviewAt Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.
As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.
At Motorola Solutions, we’re ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.
The Services Portfolio Management team is responsible for the strategy, creation, and maintenance of Motorola's Managed and Support services offerings across our global Land Mobile Radio, Consoles, and Private Broadband portfolio. This includes: gathering and prioritizing service and customer requirements; defining the service offer vision and strategy, collaborating with Product and other key work partners to deliver winning service offerings and solutions, and managing the service offer throughout its lifecycle.
Job Description

The Associate Product Specialist is responsible for helping the Services Offer Manager bring new service offerings to market that solve customer problems and create new sources of revenue for our company through service design, development, launch, and maintenance. This includes managing the service offering throughout its lifecycle (inception to end of support) and involves gathering and prioritizing service requirements, defining the service vision, and collaborating with key work partners to deliver winning service products and solutions.

Candidate must be a self-starter; able to work multiple projects simultaneously; able to work effectively in a matrix organization, and capable of scheduling deliverables to meet program timelines. The candidate shall be able to communicate and work across multiple disciplines, including: Engineering, Finance, Sales, Product Management, Service transition and deliver, and Operations. Additional skills include the ability to influence decision makers by means of effective presentations and data analysis.

Major duties & responsibilities of an Associate Services Offer Specialist include, but are not limited to:

• Familiarize yourself with company’s product lines and service offerings and their impact on our customers and market as a whole

• Build relationships with stakeholders across the organization as it relates to your assigned portfolio of service offerings

• Maintain an existing services offer portfolio, including periodic troubleshooting and corrective actions for operational issues

• Process incremental price increases

• Deliver on-going service offer training (Portfolio Awareness)

• Address key work partner questions related to the offer, including scope and ordering topics

• Lifecycle management - work with Offer Managers to manage lifecycle communications and updates to services and all material

• Maintain service mapping and finance models

• Monitor and report services adoption and other key metrics

Basic Requirements

What we require:

• Bachelor's Degree or equivalent field experience in Business, Engineering, Supply Chain, Data Analytics, or IT related field

• 1+ years experience in product management or related role

What you will get in return for your expertise:

• Employee Pension Plan (PPE)

• Competitive salary package

• Strong team-oriented culture

• Flexible working hours

• Hybrid working schedule

• Contract of employment

• Private medical & dental coverage

• Life insurance

• Comfortable work conditions (high class offices, parking space)

• Trainings and broad development opportunities

• Volleyball field and grill place next to the office

• Lots of sport activities as Moto football league, Wakeboarding, Snowboarding, e-gaming league etc.

• Access to wellness facilities and integration events

• Motorola Solutions is supporting CSR activities and encourages employees to participate

Travel RequirementsNone
Relocation ProvidedNone
Position TypeNew Grad

Referral Payment PlanNo

CompanyMotorola Solutions Systems Polska Sp.z.o.o

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].