Associate - Software Services

Job Description Summary

In this role, you will have end-to-end responsibility on the Software System Integration part of large and complex IT projects associated to the management of electrical grid Transmission, Distribution and Market to meet the schedule, cost and quality commitments. In the context of Software Solutions (SWS) projects execution within the Services organization, the Service Engineer makes sure all the various software applications and databases used for a Solution work together without compromising overall information system integrity. To accomplish this role the Service Engineer must be able to communicate effectively and work collaboratively with Implementation Services teams including Delivery Managers, Software Factories, Delivery Centers, and with the customer.

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• Software application installation, configuration, and troubleshooting.
• Database installation and configuration
• Customer support for already implemented solutions (live customers)

• Engineer, Master or Bachelor's degree from an accredited university or college (or a high school diploma)

• Windows Server 2016/2019 and/or RHEL 7/8 configuration and administration
• Some experience with GE products
• Software configuration and deployment management
• Troubleshooting skills
• Fluent in English
• Relational databases: SQL Server

• Technically good performer who can integrate and test complex software systems to completion with a minimal supervision
• Excellent communication skills (verbal and written)
• Rigorous, methodical, well organized and self-disciplined
• Adaptability, reactivity and Availability
• Ability to analyze complex topics and make a verbal/written synthesis
• Basic knowledge for Linux

• Windows services(AD/DNS, LDAP)
• Source Code Management tool(GitHub...)
• Virtualization(SaaS, VMware...)
• Other relational databases (PostgreSQL, ...)
• Scripting development with any of the following: PowerShell/Perl/Python/batch/bash