Associate Solution Architect

Arkose Labs · South Bay

Company

Arkose Labs

Location

South Bay

Type

Full Time

Job Description

The mission of Arkose Labs is to create an online environment where all consumers are protected from online spam and abuse. Recognized by G2 as the 2023 Leader in Bot Detection and Mitigation, with the highest score in customer satisfaction and largest market presence four quarters running, Arkose Labs offers the world's first $1M warranties for credential stuffing and SMS toll fraud. With 20% of our customers being Fortune 500 companies, our AI-powered platform combines powerful risk assessments with dynamic threat response to undermine the strategy of attack, all while improving good user throughput. Headquartered in San Mateo, CA, with offices in London, Costa Rica, and Brisbane, Australia, Arkose Labs protects enterprises from cybercrime and abuse.

Position SummaryArkose Labs is looking for a Security Solutions Architect to join our growing team. You will be an integral part of our Customer Success organization, responsible for driving the onboarding and adoption of Arkose security solutions in our customer base.You enjoy technical details and can implement changes, but can also communicate effectively with stakeholders to understand business requirements and operational needs. Your focus will be on providing a user interface that is as frictionless, quick, beautiful, and fun for the occasional authentic human user who encounters a challenge, so that people all over the world can continue to enjoy using the services of our customers.Responsibilities
  • Owning technical aspects of delivery (e.g. design, test, go-live) of Arkose Labs security solutions
  • Innovating and continually improving our internal methodologies and processes
  • Partnering with cross-functional teams to resolve issues that arise during customer implementations
  • Customize CSS styling off Arkose anti-fraud solutions to match customers UX/UI requirements.
  • Create design related artifacts that are needed by the engineering team to develop the user interface.
Must Have
  • Have 2 years of relevant experience and a bachelor's degree in Computer Science, Engineering, MIS, Web design, another related technical field or its equivalent
  • Be fluent in English
  • Strong analytical and problem solving skills; proven ability to translate ambiguous questions or asks into actionable insights and deliver solutions
  • Critical thinking skills to identify gaps and prioritize opportunities
  • Strong communication and collaboration skills; past experience successfully partnering with cross-functional teams
  • Demonstrate experience in a technical customer-facing role and a desire to deliver consulting services
  • Have the ability to break down complex problems into elegant user interface.
  • Proficient with CSS3 and HTML5.
  • Have experience with the popular design and project management tools (Figma, Miro, Jira), data analytics tools and standards (HTML/CSS, accessibility)
  • Ability to translate design requirements from Figma/Sketch mockups into CSS code.
  • Have experience solving complex technical challenges and implementing an end-to-end solution
  • Have excellent communication and presentation skills, able to articulate highly technical information in a concise manner
Nice to Have
  • Prior Startup Experience
  • Understands scripting languages such as NodeJs, Python, SDK and JavaScript to implement APIs in DevOps environments
Why Arkose Labs?The unique opportunity to join an early stage, high growth startup with pioneering technology built by an ambitious team who are passionate about their product and love coming to work every day.The chance to work with some of the biggest names in the market such as Microsoft, Paypal, EA, Github, Twitch, Roblox, Twilio and Minecraft.You will be a part of a diverse and high performing environment that values and recognizes your contributions and unique perspectives and experience: we value what you bring to the culture.We hire the best and value integrity, excellence, respect, inclusion, and collaboration.We value:
  • People: first and foremost they are our most valuable resource. Our people are independent thinkers who make data driven decisions and take ownership and accountability in all the things they do.
  • Team Work. We demonstrate respect, trust, integrity, and communicate openly with a positive can do attitude and constructively challenge one another
  • Customer Focus. We empathize with our customers and obsess about solving their problems
  • Execution with precision, professionalism and urgency
  • Security. It's the lens through which we implement our processes, procedures, and programs
We focus on professional growth and development and offer continuing education.

Explore More

Security Solutions Architect Jobs Driving onboarding and adoption Jobs Technical aspects of delivery Jobs Collaboration with cross-functional teams Jobs 2 years of relevant experience Jobs More Jobs at Arkose Labs Jobs in South Bay
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Date Posted

05/19/2023

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