Associate / Sr. Associate, Office of the CEO

Experience Level: 2–6 years of experience

Education: MBA from a Tier-1 institution

About interface.ai:

interface.ai is the industry-leading specialized AI provider for banks and credit unions, serving over 100 financial institutions. The company’s integrated AI platform offers a unified banking experience through voice, chat, and employee-assisting solutions, enhanced by cutting-edge proprietary Generative AI.

Our mission is clear: to transform the banking experience so every consumer enjoys hyper-personalized, secure, and seamless interactions while improving operational efficiencies and driving revenue growth.

interface.ai offers pre-trained, domain-specific AI solutions that are easy to integrate, scale, and manage, both in-branch and online. Combining this with deep industry expertise, interface.ai is the AI solution for banks and credit unions that want to deliver exceptional experiences and stay at the forefront of AI innovation.

What You Will Do:

As a part of the CEO’s Office, you will play a pivotal role in driving the company’s strategic agenda, supporting decision-making, and executing high-priority initiatives across the business. Your responsibilities will include:

1. Strategic Planning and Execution:

• Collaborate with the CEO and leadership team to develop and implement strategic initiatives.
• Support the preparation of board and executive-level presentations, including strategy updates, business reviews, and performance insights.

2. Market Research and Analysis:

• Conduct deep dives into market trends, competitor activities, and emerging opportunities in the Generative AI space, particularly in the financial services industry.
• Develop actionable insights to guide the company’s strategic priorities and go-to-market strategy.

3. Program and Project Management:

• Drive cross-functional projects to ensure timely execution of key priorities.
• Monitor and track the progress of initiatives, reporting key metrics and performance to the CEO.

4. Stakeholder Engagement:

• Act as a liaison between the CEO’s office and internal teams, facilitating seamless communication.
• Build strong relationships with external stakeholders, including customers, partners, and investors, as needed.

5. Problem-Solving and Decision Support:

• Provide analytical and strategic support for the CEO in solving complex business challenges.
• Develop data-driven recommendations and scenarios to facilitate decision-making.

What You Will Bring:

• Education: MBA from a Tier-1 institution.
• Experience: 2–6 years of relevant experience in management consulting, strategy roles, corporate planning, or high-growth startups.
• Skill Set:

• Strong analytical and problem-solving skills with an ability to translate data into actionable insights.
• Excellent communication and presentation skills, capable of engaging with senior stakeholders.
• High level of ownership, adaptability, and an entrepreneurial mindset.
• Strong project management skills with the ability to prioritize and manage multiple tasks in a fast-paced environment.
• Familiarity with Enterprise SaaS is a plus.

Why Work in the CEO’s Office at interface.ai?

1. Direct Exposure to Leadership: Work closely with the CEO and gain firsthand insights into high-level decision-making and strategic thinking.
2. Strategic Impact: Contribute directly to the company’s most critical initiatives and play a role in shaping the future of Generative AI in financial services.
3. Learning Opportunities: Engage in diverse projects across business functions, markets, and geographies, ensuring rapid professional growth.
4. Networking and Stakeholder Management: Build relationships with senior leaders, investors, customers, and partners.
5. High-Visibility Role: Your work will be at the center of the company’s operations, providing opportunities to make a tangible impact on business outcomes.

About You:

We’re looking for driven, strategic thinkers who thrive in dynamic environments and are eager to make an impact. If you’re passionate about leveraging your skills to contribute to a high-growth company at the forefront of Generative AI, we’d love to hear from you!