Associate Systems Engineer, Systems Support

About Carvana

If you like disrupting the norm and are looking for a company revolutionizing an industry, then you will LOVE what Carvana has done for the car buying experience. Buying a car the old-fashioned way sucks and we are working hard to make it NOT suck. At Carvana, our customers can hop online to...

• Search and browse our inventory of over 20,000 vehicles that we own and certify.
• Narrow down search results using highly intelligent filtering tools/components.
• View vehicle details, Carfax reports, and 360 rotating studio images for every vehicle.
• Secure financing in minutes using Carvana’s in-house service or their own bank.
• Interact with GUI components to easily customize loan length, down payment, and monthly payment.
• Generate, upload, and eSign all documents online (no ink necessary).
• Schedule front door delivery or pick up at one of our vending machines.
• Trade-in their existing vehicle or just sell it to Carvana (no purchase necessary).

For more information on Carvana and our mission, sneak a peek at our company introduction video or learn more about what it’s like to work here from the people that already do. 

About the team and position

We need to be super approachable and always willing to go above and beyond to help our Carvana family. It could be as simple as connecting their monitor to as complicated as tuning their flux capacitor to precisely 1.21 gigawatts! We expect smart people who are doers with bright ideas, willing to put their game-face on, take on new challenges and juggle many assignments at once.

In return for your hard work, you'll have an opportunity to work at one of the fastest growing and creative technology companies around, as well as help us promote a life-changing product and develop a world-class team every day.

What you’ll be doing

• Work on Server installation, provisioning and maintenance on multiple levels: OS, DB and Application.
• Centrally maintain the corporate Active Directory environment.
• Plan, implement and maintain SaaS tools including some hybrid environments.
• Be a member of the Systems Engineering team and participate in the architecture/design/build phases when new projects are being developed.
• Serve as an escalation point for the Systems Administrators to help resolve issues when needed.
• Log all technical issues into the ticketing system with as much detail as possible.
• Document solutions to new problems and share with the rest of the team.
• Work with vendors in-person or on the phone to resolve an issue.
• Participate in after-hours on-call rotational support
• Become the subject matter expert for various supported application

What you should have

• At least 7-8 years of experience supporting enterprise level (medium to large) server infrastructure environments with at least 4 of those in a Systems Administrator role.
• Advanced skills administering Windows Active Directory and experience in setting up HA for critical services like DHCP, DNS and Radius etc.
• Enterprise experience in server virtualization (Nutanix experience preferred).
• Advanced skills in troubleshooting Windows Servers OS
• Experience with Google Workspace (email) environments.
• Skills writing scripts in PowerShell to automate processes.
• Advanced knowledge of Microsoft Server Family.
• Solid understanding of network protocols, ports and methods.
• Experience with Okta identity management (preferred).

What we’ll offer in return

• Full-Time Salary Position with a competitive salary.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• Must be able to read, write, speak, and understand English.
• Must be able to lift up to 70 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.
• Must be able to carry and transport up to 70 pounds up to 20 feet.
• Requires excellent visual acuity and manual dexterity.

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.