Associate Technical Services Specialist

JOB DESCRIPTION

• Contributes to research and protocol creation and maintenance for consumer product categories.
• Participates in the continuous improvement of the research and protocol process.
• Supports department communications and works with UL staff to respond to inquiries.
• May be asked to support the development of newsletters, announcements and publications relating to the assigned research scope.
• Communicates with global regulatory and standards bodies to obtain regulations not available through online research.
• May also be required to contact regulatory bodies to clarify understanding of published standards and regulations to aid in technical inquiry response, test method creation, or other technical service needs.
• Monitors and measures productivity and quality of research to contribute to departmental Key Performance Indicators (KPIs) by providing technical advice, training and peer review as needed.
• May assist in the development and implementation of special projects.
• Reads and follows the UL Solutions Code of Conduct and follow all physical and digital security practices.
• Performs other duties as directed.

QUALIFICATIONS

• Bachelors degree or equivalent related experience highly preferred.
• Strong written and verbal communication required.
• The ability to conduct accurate internet research, use Microsoft Office applications required.
• Ability to read, interpret and present a basic knowledge of regulations, standards, test methods and protocols required
• Ability to manage multiple projects with a sense of urgency while maintaining high quality and customer focus required.

ABOUT US
A global leader in applied safety science, UL Solutions transforms safety, security, and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth.
The UL Certification Marks serve as a recognized symbol of trust in our customers' products and reflect an unwavering commitment to advancing our safety mission.
We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future.
From the adoption of electrification to the enablement of 5G and new mobility, we collectively look toward new frontiers, working for a safer world. Our science is your advantage.
Mission: Working for a safer world
ABOUT THE TEAM
UL Solutions' Retail and Consumer Products business helps retailers and consumer goods manufacturers meet increasingly complex challenges with its expertise in quality, chemistry and sustainability. Global well-known retailers have trusted UL Solutions to help it deal with major business risks and opportunities in the retail environment, including product quality and sustainability, materials and chemicals, global supply chain and omni-channel sales, so as to help enterprises bring products to the market faster and control changing regulatory requirements.